Much of what drives ethical behavior in sales organizations is the overall culture of the firm and:
A) Service capabilities
B) Technological support
C) Supply chain management strategies
D) The tone set by upper management
E) The external environment

Question

Quizplus · Accepted Answer

The tone set by upper management plays a significant role in driving ethical behavior in sales organizations. The leadership of a firm sets the standards for ethical behavior and models appropriate conduct for sales professionals. The company culture and the way upper management prioritizes ethics will have a significant impact on the behavior of salespeople. Factors such as service capabilities, technological support, supply chain management strategies, and the external environment may also influence sales behavior to some extent, but they are not the primary drivers of ethical behavior.

Much of What Drives Ethical Behavior in Sales Organizations Is