Question 1

After the company founders are gone, stories and heroes can help to sustain the founder's values, attitudes, and beliefs in the organizational culture.

Accepted Answer

Stories and heroes can serve as a powerful way to pass on the legacy of the company founders and keep their values, attitudes, and beliefs alive within the organizational culture even after they have passed away. This can help to maintain the company's unique identity and sense of purpose for years to come.

Question 2

A decrease in either buyer dependence or supplier dependence can lead to opportunistic behavior.

Accepted Answer

A decrease in buyer or supplier dependence typically reduces the likelihood of opportunistic behavior because each party has more alternatives, reducing the power imbalance that often leads to such behavior.

Question 3

Managers can make sense of their changing external environments by completing all three of the following steps:
environmental scanning, interpreting environmental factors, and acting on threats and opportunities.

Accepted Answer

This statement is true. Managers need to complete all three steps - environmental scanning, interpreting environmental factors, and acting on threats and opportunities - to make sense of their changing external environments.

Question 4

In terms of external organizational environments, the environment is unique to each company.

Accepted Answer

The external organizational environment can be generalized or specific to a company, which means it can be unique for each organization. Therefore, option C is the correct answer. Options A, B, D, and E do not accurately describe the uniqueness of external organizational environments.

Question 5

₃₆_._Accordin_g_t_o_the _theory_,_companie_s_g_o_throug_h_long_,_simpl_e_period_s_o_f_environmenta_l_stability_,_followe_d_by Short, complex periods of dynamic, fundamental environmental change, finishing with a return to environmental stability.

Accepted Answer

The description given in the text matches the central idea of punctuated equilibrium theory, which states that species show little to no evolutionary change over long periods of environmental stability, interrupted by sudden, dramatic changes punctuating these periods, followed by a new state of stability.

Question 6

Which of the following companies is most likely operating in a dynamic environment?

Accepted Answer

A dynamic environment is one in which the rate of change is fast. A video game maker faces short product life cycles and rapid changes in technology.

Question 7

Organizational culture refers to the set of key values, beliefs, and attitudes shared by organizational members.

Accepted Answer

Organizational culture is defined as the shared values, beliefs, and attitudes that shape the behavior of organizational members. These values and beliefs are often deeply ingrained in the organization's history, traditions, and social norms, and they guide employee decisions and actions in the workplace.

Question 8

All events outside a company that have the potential to influence or affect it occur in the environment.

Accepted Answer

The term "external" refers to events or factors outside of the company's control, which is the definition given in the statement. The other answer choices, such as "specific" or "formal," do not accurately capture the meaning of the statement.

Question 9

When used together, the combination of behavioral substitution, behavioral addition, and changing visible artifacts is extremely likely to achieve the desired changes in organizational culture.

Accepted Answer

Corporate cultures are very difficult to change. Consequently, there is no guarantee that these techniques will work.

Question 10

Over the past 20 years, which of the following is an industry that has experienced both the stable and dynamic environments predicted by punctuated equilibrium theory?

Accepted Answer

The U.S. airline industry is used in the text as an example of punctuated equilibrium, or a long, simple period of stability followed by short periods of dynamic, fundamental change.

Question 11

Advocacy groups cannot directly regulate organization practices.

Accepted Answer

Advocacy groups can advocate for certain regulations and lobby for them, but they do not have direct regulatory power over organizations. That power lies with government agencies and other regulatory bodies.

Question 12

Because external environments can be dynamic, confusing, and complex, managers use a three-step process to make sense of the changes in their external environments. Those steps are (1) environmental scanning, (2) interpreting environmental factors, and (3) acting on threats and opportunities.

Accepted Answer

This statement accurately describes the three-step process managers use to make sense of changes in their external environments.

Question 13

A primary source of organizational culture is the company founder.

Accepted Answer

The beliefs, values, and vision of the founder often shape the organizational culture and lay the foundation for the company's mission and goals.

Question 14

Successful organizational cultures seem to be based solely upon consistency (i.e., "strength" of the organizational culture).

Accepted Answer

Successful organizational cultures are based on more than just consistency; they also require adaptability, strong leadership, clear values, and alignment with the organization's goals and strategies.

Question 15

The three techniques used by advocacy groups to influence companies are public communications, media advocacy, and product boycotts.

Accepted Answer

This statement is true. Public communications involve using various platforms to reach out to the public and create awareness about a particular issue, while media advocacy involves leveraging the power of media to highlight the concerns of advocacy groups. Product boycotts involve persuading consumers to boycott products of companies that do not align with their values.

Question 16

What are the two types of external organizational environments?

Accepted Answer

The answer of What are the two types of external...

Question 17

The term behavioral multiplication refers to the process of having managers and employees perform new behaviors that are central to and symbolic of the new organizational culture that a company wants to create.

Accepted Answer

Behavioral multiplication refers to the concept where the behaviors of key influencers or leaders within an organization are mimicked or adopted by others, thus multiplying the impact of those behaviors across the organization. It does not specifically refer to performing new behaviors to create a new organizational culture, but rather the spread of existing behaviors through influence and example.

Question 18

Advocacy groups are typically composed of concerned citizens who have a strong feeling about a common issue even though the members' viewpoints differ significantly.

Accepted Answer

Advocacy groups are usually formed by individuals who share a common interest or viewpoint on an issue, not by those whose viewpoints differ significantly.

Question 19

Extensive research demonstrates clearly that organizational culture is strongly related to organizational success.

Accepted Answer

There is only preliminary research showing that organizational culture is related to organizational success.

Question 20

Organizational heroes can be used to make sense of organizational events and changes.

Accepted Answer

The answer of Organizational heroes can be used to make...

Quiz 3: Organizational Environments and Culture