Question 1

₄₂_._Eastma_n_Koda_k_own_s_a_compan_y_tha_t_manufacture_s_denta_l_radiatio_n_equipment_._Th_e_company_,_whic_h_i_s_ru_n_a_s_an independent unit, has experienced excessive financial losses the last three years. The be expected to develop the long-term plans needed to make the company profitable. A) supervising manager B) top manager C) first-line manager D) middle-level manager E) department manager for the company would

Accepted Answer

The top manager is responsible for the overall success of the company and making long-term plans to improve profitability. This responsibility includes providing direction to all other managers in the company. The other choices - supervising manager, first-line manager, middle-level manager, and department manager - have more specific responsibilities that do not encompass the entire company's success in the same way that the top manager does.

Question 2

Robert Rothschild Farm boosted morale and showed its gratitude to its 75 employees at its retail store by hosting its first employee appreciation week. "It was a good mix of fun and learning," said Robin Coffey, marketing manager. Coffey is an example of a:
A) supervising manager
B) top manager
C) first-line manager
D) middle manager
E) department manager

Accepted Answer

The marketing department is a division. A division manager is a middle manager.

Question 3

Jane is in charge of her Rotary Club's annual fund­raising auction. She will decide who will ask local businesses for prizes, she will determine the site of the event, she will decide who will sell tickets to customers, and who will work the night of the auction. She is engaged in the management function of:
A) Planning
B) Controlling
C) Leading
D) resource allocation
E) Organizing

Accepted Answer

Jane is engaged in the management function of organizing as she is determining who will perform specific tasks and how they will be carried out in order to successfully run the fundraising auction.

Question 4

₅₀_._Typica_l_{responsibilitie}_s_for _includ_e_settin_g_objective_s_consisten_t_wit_h_{organizationa}_l_goal_s_an_d_the_n_plannin_g_and Implementing the subunit strategies for achieving these goals. A) top managers B) shift supervisors C) first-line managers D) team leaders E) middle managers

Accepted Answer

The responsibilities mentioned in the statement are indicative of middle managers. They are responsible for setting objectives that are consistent with company goals and implementing strategies to achieve these objectives. Top managers are responsible for overall direction and strategy, while shift supervisors and team leaders are typically responsible for more operational tasks. First-line managers may have some responsibilities in goal setting and planning, but their focus is usually on supervising employees and carrying out day-to-day operations.

Question 5

As the human resources manager for Spring Engineering and Manufacturing Corp. in Canton, Michigan, Kim Radeback had to find inexpensive ways to reward performing employees and bolster morale during a sales- flattening economic downturn. Radeback is an example of a:
A) supervising manager
B) top manager
C) first-line manager
D) middle manager
E) business line manager

Accepted Answer

Kim Radeback is a middle manager as she is responsible for human resources management, which is an example of a functional area that is typically managed by middle managers. Additionally, her focus on finding inexpensive ways to reward employees and boost morale indicates that she is likely responsible for implementing and executing strategies that have been developed by top managers.

Question 6

are responsible for creating a positive organizational culture through language and action.
A) Top managers
B) Middle managers
C) Team leaders
D) Supervisors
E) Group facilitators

Accepted Answer

This is the third responsibility of top managers.

Question 7

First-line managers will most likely have to:
A) monitor the performance of corporate investments
B) encourage, monitor, and reward the performances of their employees
C) determine how to deal with long-term environmental changes
D) periodically monitor the company's organizational culture
E) do none of these

Accepted Answer

First-line managers are responsible for overseeing and managing the work of front-line employees. This includes encouraging, monitoring, and rewarding their performance to ensure they meet the company's goals and objectives. Monitoring investments, dealing with long-term environmental changes, and periodically monitoring organizational culture are responsibilities of higher-level managers.

Question 8

As the human resources manager for Spring Engineering and Manufacturing Corp. in Canton, Michigan, Kim Radeback had to find inexpensive ways to reward high performing employees and bolster morale during a sales- flattening economic downturn. Radeback had to engage in which management function?
A) Planning
B) Organizing
C) Leading
D) Controlling
E) Evaluating

Accepted Answer

Leading involves motivating and guiding employees towards the achievement of organizational goals. Radeback's task of finding inexpensive ways to reward high performing employees and boost morale during a difficult economic period involved leading and motivating employees towards increased productivity and engagement. Planning, organizing, controlling, and evaluating are all important management functions, but they do not directly address the issue of motivating and guiding employees towards improved performance in the same way that leading does.

Question 9

A top manager for a management consulting firm would:
A) establish a positive organizational culture that encourages employees to be passionate about their clients
B) make sure employees are attired according to the company dress code
C) evaluate the performance of individual consultants
D) monitor expense statements turned in by consultants
E) coordinate activities within and between consultants working in the field and support staff in the office

Accepted Answer

This is the third responsibility identified in the discussion of top managers--responsible for creating a positive organizational culture through language and action.

Question 10

Coca-Cola and PepsiCo spent a total of $75 million to launch mid-calorie sodas. The new brands grabbed a combined market share of less than 1 percent. Coke’s and PepsiCo’s-----would be responsible for determining that the product should be deleted from each of their product lines. 
A) middle-level management
B) first-line management
C) team leaders
D) product supervisors 
E)  top management

Accepted Answer

The decision to delete a product from a company's product line is a strategic decision that falls under the purview of top management. Therefore, the best choice is E - top management.

Question 11

Hormel Foods had to recall 104,000 pounds of Stagg canned chili-labeled "hearty beef with a kick of green chilies"-after the kick turned out to come from the ground­up parts of a plastic handheld calculator. The recall was the application of which management function?
A) controlling
B) leading
C) motivating
D) planning
E) organizing

Accepted Answer

The recall of the canned chili is an example of the controlling function of management, as the company is taking corrective action to fix the problem and prevent it from happening again in the future. Controlling involves monitoring performance and taking corrective action when necessary, and this recall is an example of corrective action being taken in response to a problem that was identified.

Question 12

Middle managers typically:
A) plan and allocate resources
B) coordinate and link groups and departments
C) implement changes and strategies generated by top managers
D) monitor the activities of first-line managers who report to them
E) do all of these

Accepted Answer

Middle managers are responsible for planning and allocating resources, coordinating and linking groups and departments, implementing changes and strategies generated by top managers, and monitoring the activities of first-line managers who report to them. Therefore, option E is the correct answer as it includes all of these responsibilities.

Question 13

Managers who train and supervise the performance of nonmanagerial employees and who are directly responsible for producing the company's products or services are categorized as:
A) general managers
B) middle managers
C) first-line managers
D) team leaders
E) top managers

Accepted Answer

First-line managers, also known as front-line managers, are responsible for managing non-managerial employees who are directly involved in producing the organization's goods or services. They are the lowest tier of management and are responsible for day-to-day operational tasks such as scheduling, training, and evaluating employees' performance.

Question 14

The chairs of the accounting, marketing, and communications departments at a typical university are assuming the roles of because they supervise nonmanagerial employees.
A) supervising managers
B) top managers
C) first-line managers
D) middle-level managers
E) department managers

Accepted Answer

The chairs of the accounting, marketing, and communications departments are assuming the roles of first-line managers because they are supervising nonmanagerial employees within their respective departments. First-line managers are responsible for supervising and directing the work of nonmanagerial employees. This directly applies to the job description of department chairs in academia.

Question 15

Typical responsibilities for company. A) top managers B) middle managers C) vice presidents D) team leaders _e_._first-lin_e_managers Include coordinating and linking groups, departments, and divisions within a

Accepted Answer

Middle managers are typically responsible for coordinating and linking groups, departments, and divisions within a company. They act as a bridge between top management and first-line managers, ensuring that the organization's strategies and policies are implemented effectively across different areas.

Question 16

Mike Walker supervises operations on the chassis assembly line for a large vehicle manufacturer. Most of his time is spent in quality control maintenance, scheduling workers, and training new employees. Walker would be categorized as a:
A) first-line manager
B) middle manager
C) top manager
D) team leader
E) group facilitator

Accepted Answer

Walker is overseeing nonmanagerial workers who are directly responsible for producing goods.

Question 17

It is the responsibility of eighteen months. A) top managers B) middle managers C) first-line managers D) group facilitators _e_._tea_m_leaders To develop intermediate plans, or plans designed to produce results within six to

Accepted Answer

Middle managers are typically responsible for developing intermediate plans, which are designed to produce results within a time frame of six to eighteen months.

Question 18

Which of the following typically is NOT performed by top managers?
A) setting objectives consistent with organizational goals or planning and implementing subunit strategies for achieving these objectives
B) developing in employees the attitudes of commitment to and ownership of the company's performance
C) creating a positive organizational culture through language and action
D) monitoring the business environment
E) creating a context for change

Accepted Answer

Setting objectives consistent with organizational goals or planning and implementing subunit strategies for achieving these objectives is typically a responsibility of middle managers, rather than top managers. Top managers are usually responsible for developing and communicating the overall mission and vision of the organization, creating a positive culture, monitoring the business environment, creating a context for change, and developing employee attitudes of commitment and ownership.

Question 19

A first-line manager for a large electric generator manufacturer would:
A) monitor how its customers feel about electric-powered engines
B) determine if the company needed to increase its production by adding another shift
C) monitor and manage the performance of the company's international subsidiaries
D) manage the performance of employees who actually build the generators
E) do all of these

Accepted Answer

A first-line manager is responsible for managing the performance of employees who are involved in the production process. Therefore, managing the performance of employees who actually build the generators is the most relevant responsibility for a first-line manager in this context. While monitoring customer feedback and production levels may be important considerations for the company, they are not primarily the responsibility of a first-line manager. Monitoring and managing international subsidiaries is typically the responsibility of upper-level managers. Therefore, choice D is the best answer.

Question 20

Robert Rothschild Farm boosted morale and showed its gratitude to its 75 employees at its retail store by hosting its first employee appreciation week. It used the management function of to boost morale.
A) Leading
B) Commanding
C) Organizing
D) Controlling
E) resource allocation

Accepted Answer

Hosting an employee appreciation week is an action taken to lead employees and boost their morale.

Quiz 1: Management

₄₂_._Eastma_n_Koda_k_own_s_a_compan_y_tha_t_manufacture_s_denta_l_radiatio_n_equipment_._Th_e_company_,_whic_h_i_s_ru_n_a_s_an independent unit, has experienced excessive financial losses the last three years. The be expected to develop the long-term plans needed to make the company profitable.

Robert Rothschild Farm boosted morale and showed its gratitude to its 75 employees at its retail store by hosting its first employee appreciation week. "It was a good mix of fun and learning," said Robin Coffey, marketing manager. Coffey is an example of a:

₅₀_._Typica_l_{responsibilitie}_s_for _includ_e_settin_g_objective_s_consisten_t_wit_h_{organizationa}_l_goal_s_an_d_the_n_plannin_g_and Implementing the subunit strategies for achieving these goals.

As the human resources manager for Spring Engineering and Manufacturing Corp. in Canton, Michigan, Kim Radeback had to find inexpensive ways to reward performing employees and bolster morale during a sales- flattening economic downturn. Radeback is an example of a:

are responsible for creating a positive organizational culture through language and action.

First-line managers will most likely have to:

As the human resources manager for Spring Engineering and Manufacturing Corp. in Canton, Michigan, Kim Radeback had to find inexpensive ways to reward high performing employees and bolster morale during a sales- flattening economic downturn. Radeback had to engage in which management function?

A top manager for a management consulting firm would:

Coca-Cola and PepsiCo spent a total of $75 million to launch mid-calorie sodas. The new brands grabbed a combined market share of less than 1 percent. Coke’s and PepsiCo’s-----would be responsible for determining that the product should be deleted from each of their product lines.

Hormel Foods had to recall 104,000 pounds of Stagg canned chili-labeled "hearty beef with a kick of green chilies"-after the kick turned out to come from the groundup parts of a plastic handheld calculator. The recall was the application of which management function?

Middle managers typically:

Managers who train and supervise the performance of nonmanagerial employees and who are directly responsible for producing the company's products or services are categorized as:

The chairs of the accounting, marketing, and communications departments at a typical university are assuming the roles of because they supervise nonmanagerial employees.

Typical responsibilities for company.

Mike Walker supervises operations on the chassis assembly line for a large vehicle manufacturer. Most of his time is spent in quality control maintenance, scheduling workers, and training new employees. Walker would be categorized as a:

It is the responsibility of eighteen months.

Which of the following typically is NOT performed by top managers?

A first-line manager for a large electric generator manufacturer would:

Robert Rothschild Farm boosted morale and showed its gratitude to its 75 employees at its retail store by hosting its first employee appreciation week. It used the management function of to boost morale.