A newly merged company will often experience at least a 5-10% loss of current customers during the integration effort.

Question

Quizplus · Accepted Answer

This is a common phenomenon as customers may be resistant to change or uncertain about the future of the company. It is important for the company to have a solid communication plan and address customer concerns during the integration process to minimize customer attrition.

A Newly Merged Company Will Often Experience at Least a 5-10