The residents of Lifelife, a retirement home in Canada, are provided with good care and the volunteers who help them provide complete attention to their needs.The residents are happy with the service being provided to them.The dimension of service on which the retirement home will score high is:

Question

Quizplus · Accepted Answer

Empathy refers to the provision of caring, individualized attention to customers, which aligns with the description of volunteers providing complete attention to the residents' needs.

The Residents of Lifelife, a Retirement Home in Canada, Are