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The Hotel Scored High on the Responsiveness Dimension, Indicating That

Question 63

Multiple Choice

The hotel scored high on the responsiveness dimension, indicating that the customers are happy with the:


A) compliance and prompt service of the employees.
B) individual attention provided to them by the employees.
C) way the restaurant looks.
D) knowledge of employees regarding services.
E) accuracy of the service provided by the employees.

Correct Answer:

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