A local grocery store sets up an automatic billing counter for customers who buy fewer than five items so that they need not wait long to check out.This has made the billing process efficient and customers are very satisfied.This strategy reduces the gap in their services.
A) communion
B) standards
C) knowledge
D) delivery
E) communication
Correct Answer:
Verified
Q65: Joanne bought a gift for her friend's
Q66: Which of the following service gaps did
Q67: Which of the following strategies will help
Q68: Which of the following strategies employed by
Q69: Jimmy's car garage provides predictably great service
Q71: A customer's perception of the benefits he
Q72: The CEO of a services company routinely
Q73: Kathy plans a weekend getaway to a
Q75: A company that specializes in water purifiers
Q82: Jennifer compensated for the service failure by:
A)appearing
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents