Some methods employed to develop a "listening system" include:
A) Transactional surveys
B) Customer advisory panels
C) Cookies planted in customers' computers when they visit a ventures web page.
D) B and C only
E) A and B only

Question

Quizplus · Accepted Answer

Transactional surveys and customer advisory panels are both methods used to develop a listening system by gathering feedback directly from customers. Cookies, while used to track user behavior, are not typically considered a method for developing a listening system focused on active feedback and engagement.

Some Methods Employed to Develop a "Listening System" Include