Unlike the customer benefit package design and configuration stage of designing goods and services, the detailed goods, services, and process design:
A) is more conceptual in nature.
B) is more strategic in nature.
C) focuses on implementation.
D) focuses on the evaluation of quality.

Question

Quizplus · Accepted Answer

The detailed goods, services, and process design stage focuses on implementation, which involves creating and refining the actual products, services, and processes that will be offered to customers based on the design and configuration stage's outputs. It is more tactical in nature than strategic or conceptual, as it involves the development of specific plans and procedures. The evaluation of quality is typically done in later stages, such as the quality control stage.

Unlike the Customer Benefit Package Design and Configuration Stage of Designing