The bottom of a House of Quality identifies the technical features that:
A) are interrelated to each other.
B) have the highest competitive performance.
C) are the weakest selling points.
D) have the strongest relationships to customer requirements.

Question

Quizplus · Accepted Answer

The bottom of a House of Quality identifies the technical features that have the strongest relationships to customer requirements. This is done to ensure that the product or service meets the needs and expectations of the customers, which is a key factor in achieving customer satisfaction and loyalty. The interrelatedness of the technical features, their competitive performance, and their selling points are all factors that are taken into account when selecting the technical features that will be included at the bottom of the House of Quality, but they are not the primary focus.

The Bottom of a House of Quality Identifies the Technical