Question 1

Mutual engagement occurs at the shared diagnosis stage but not during people alignment stage.

Accepted Answer

Mutual engagement is important in both the shared diagnosis stage and the people alignment stage, as it involves collaboration and active participation from all stakeholders throughout the process.

Question 2

Asking employees to enact new behaviors can be supported by organizational help in learning new skills.

Accepted Answer

Providing organizational support for learning new skills can facilitate the adoption of new behaviors by employees, making it easier for them to adjust and perform effectively.

Question 3

Content-driven change creates an organizational climate in which employees will be motivated to adopt new behaviors consistent with the strategic direction of the organization.

Accepted Answer

The answer of Content-driven change creates an organizational climate in...

Question 4

Kicking off change implementation with shared diagnosis builds dissatisfaction with the status quo.

Accepted Answer

Starting change implementation with a shared diagnosis helps to create a common understanding of the issues at hand, which can build dissatisfaction with the current state and motivate stakeholders towards embracing change.

Question 5

A task-aligned approach to change implementation motivates people to change their behaviors by focusing on the big picture and feelings of connectedness.

Accepted Answer

A task-aligned approach to change implementation motivates people by focusing on specific tasks and their alignment with the change, rather than on the big picture and feelings of connectedness.

Question 6

The multiple stakeholder perspective represents in part an ethical view of the role of business organizations in the community.

Accepted Answer

The multiple stakeholder perspective suggests that businesses have responsibilities not just to their shareholders, but also to other stakeholders, including employees, customers, suppliers, and the community at large, reflecting an ethical approach to considering the broader impacts of business decisions.

Question 7

Effective change implementation does not require new skills and competencies on the part of the organization's employees.

Accepted Answer

Effective change implementation often requires employees to learn new skills and competencies to adapt to new processes, technologies, or organizational structures.

Question 8

Content-driven change is both tangible and measurable.

Accepted Answer

Content-driven change refers to modifications or transformations initiated by changes in content, which can be quantified and observed, making it both tangible (can be seen or touched) and measurable (can be quantified or assessed).

Quiz 2: Theories of Effective Change Implementation