The term ________ was coined to signify that 15 to 40 percent of a firm's capacity is used to find and fix poor-quality work.

Question

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The term "hidden plant" was coined to signify that 15 to 40 percent of a firm's capacity is used to find and fix poor-quality work. This term reflects the idea that a significant portion of a company's resources is effectively invisible or "hidden" because it is consumed by non-value-adding activities related to correcting errors and defects.

The Term ________ Was Coined to Signify That 15 to 40