Question 1

Decentralized decision making occurs when an organization has a highly structured hierarchy in which decisions are made by a few senior leaders.

Accepted Answer

Decentralized decision making involves spreading decision-making authority throughout the organization, rather than having decisions made solely by a few senior leaders.

Question 2

According to the textbook,all of the following are areas that should be assessed when evaluating IT effectiveness except:

Accepted Answer

Vendors are not typically assessed when evaluating IT effectiveness.

Question 3

Which organization has identified seven key attributes/competencies of CIOs and offers intensive "boot camp" training sessions for professional development of CIOs?

Accepted Answer

CHIME (the College of Healthcare Information Management Executives) offers intensive "boot camp" training sessions for professional development of CIOs and has identified seven key attributes/competencies of CIOs.

Question 4

The CIO should always report to the CEO of the organization.

Accepted Answer

The organizational structure varies, and the CIO (Chief Information Officer) can report to the CEO (Chief Executive Officer), COO (Chief Operating Officer), CFO (Chief Financial Officer), or other executives depending on the company's size, industry, and strategic focus on technology.

Question 5

Of the eight core IT processes that must be managed for an effective IT department,which competency involves development of IT staff skills and retention of IT talent?

Accepted Answer

Human capital management involves the development of IT staff skills and the retention of IT talent, focusing on managing the organization's employees effectively.

Question 6

Which of the following is a benefit of a decentralized decision making structure?

Accepted Answer

Decentralized decision making structures often lead to more innovative uses of information systems because they empower lower-level employees to make decisions and solve problems creatively with the technology available to them.

Question 7

__________ is a desirable approach in assessing IT services that brings a level of objectivity to the assessment process.

Accepted Answer

The answer of __________ is a desirable approach in assessing...

Question 8

Data center management is a subgroup of which of the four core functions of an IT department?

Accepted Answer

Data center management falls under operations and technical support, as it involves overseeing the hardware, software, networks, and environmental controls that keep data centers running efficiently.

Question 9

Which IT leadership role is a relatively new position and emerged as a result of the growing interest in adopting clinical information systems and leveraging those systems to improve care?

Accepted Answer

The Chief Medical Information Officer (CMIO) role emerged as healthcare organizations recognized the need to integrate clinical expertise with information technology to enhance patient care, improve outcomes, and leverage clinical information systems effectively. This role focuses on the intersection of clinical processes and IT, making it a relatively new addition to the IT leadership landscape, especially as the healthcare industry increasingly adopts electronic health records and other clinical information systems.

Question 10

Which of the following is NOT a reason identified in the text that an organization might outsource IT functions?

Accepted Answer

Reason B is not typically cited as a reason for outsourcing IT functions. Outsourcing is generally pursued to address skill gaps, cost control, and resource allocation, rather than to free up staff for sabbaticals or internships.

Question 11

Spending a low percentage of the operating budget on IT means that underinvestment is occurring and the IT budget should be increased.

Accepted Answer

A low percentage of the operating budget spent on IT does not necessarily indicate underinvestment. It could reflect efficient IT spending, a business model that requires less IT investment, or prioritization of other areas. The decision to increase the IT budget should be based on strategic needs and the potential for IT to add value to the business, not solely on the percentage of the operating budget it represents.

Question 12

Which of the following was NOT identified in the text as one of the four core functions of an IT department?

Accepted Answer

The four core functions typically identified for an IT department include operations and technical support, applications management, IT administration, but not project proposals. Project proposals are usually a part of broader strategic planning or project management functions rather than a core IT department function.

Question 13

Which of the following is NOT a common metric regarding infrastructure?

Accepted Answer

"Realistic" is not commonly used as a metric to evaluate infrastructure. Metrics for infrastructure typically focus on qualities like reliability, resilience, and performance (e.g., response time), rather than the realism of the infrastructure itself.

Question 14

Most IT services in a health care organization are either fully centralized or decentralized.

Accepted Answer

Most IT services in healthcare organizations are often a mix of centralized and decentralized systems to balance efficiency, control, and flexibility.

Question 15

Which IT staff member works with programmers and vendor staff members to test new systems and system upgrades,recommend solutions,and determine whether program requirements have been met?

Accepted Answer

Systems analysts work closely with programmers, vendor staff, and end-users to test new systems and system upgrades, recommend solutions, and ensure that program requirements are met. They play a key role in bridging the gap between business requirements and technical solutions.

Question 16

Applications programmers write programs to handle specific user tasks,such as a program to track inventory within an organization.

Accepted Answer

Applications programmers focus on creating software aimed at specific tasks or user needs, such as inventory management systems, which are designed to help organizations track and manage their stock efficiently.

Question 17

Although a person might report to someone else according to the organizational chart,s/he should report to the project manager during a specific project.

Accepted Answer

In a project-based structure, individuals report to the project manager for the duration of the project, ensuring that project goals and timelines are met, even if they have a different reporting line in the organizational chart.

Question 18

Which of the following workgroup members of an analytics group acts as a liaison between the technical and clinical teams and helps the technical team understand and interpret clinical data as s/he seeks to build algorithms that mimic clinical workflow?

Accepted Answer

The knowledgeable manager acts as a liaison between the technical and clinical teams, helping the technical team understand and interpret clinical data to build algorithms that mimic clinical workflow. This role requires a deep understanding of both the technical and clinical aspects of projects to effectively bridge the gap between these two areas.

Question 19

Who is the most senior IT executive that managers the IT department and is seen as the executive who can successfully lead the organization in its efforts to apply IT to advance its strategies.

Accepted Answer

The Chief Information Officer (CIO) is the most senior IT executive responsible for managing the IT department and leading the organization in applying IT to advance its strategies. The CIO focuses on leveraging information technology to improve company processes and achieve strategic goals.

Question 20

Which IT staff member plans,designs,coordinates,and coordinates system security measures?

Accepted Answer

The answer of Which IT staff member plans,designs,coordinates,and coordinates system...

Quiz 8: Organizing Information Technology Services