Question 1

Which of the following has the highest unionization rate?

Accepted Answer

The answer of Which of the following has the highest...

Question 2

An important part of contract administration involves setting disputes between employees and differing opinions about interpreting the contract.This is called:

Accepted Answer

Grievance procedures are specifically designed to handle disputes and differing opinions regarding the interpretation and application of a contract, providing a structured process for resolving these issues.

Question 3

Cahir works in HR for a union shop.He is adjusting the pay system to the new rates that have just been set as part of the union negotiating team.What step of collective bargaining is Cahir performing?

Accepted Answer

Cahir is involved in contract administration, which involves implementing and managing the terms of the negotiated contract, including adjusting pay rates according to the new agreement.

Question 4

Rhonda is a supervisor in the plastics manufacturing area.When a grievance is filed against her, what should she do first?

Accepted Answer

When a grievance is filed, the first step should typically involve trying to resolve the issue at the lowest level possible, which means attempting to reach a settlement with the employee and the union steward. This approach is in line with best practices for conflict resolution and maintaining a positive work environment.

Question 5

A teachers' union has been trying to negotiate a new contract with school officials for 30 days.The old contract expires in two months, the day before school starts for the year.To resolve the contract negotiation disputes, a third party has been hired to pull together the common ground that exists and to make recommendations in the settlement that would overcome barriers that exist between the two sides.What kind of impasse resolution technique is being used?

Accepted Answer

Mediation involves a neutral third party who helps both sides find common ground and make recommendations to resolve disputes, which matches the description given.

Question 6

Which of the following is NOT an impasse-resolution technique?

Accepted Answer

Lockout is not an impasse-resolution technique; it is a strategy used by employers to pressure employees during a dispute, unlike conciliation, mediation, fact-finding, and interest arbitration, which are methods used to resolve disputes.

Question 7

What is currently the overall unionization rate in the United States?

Accepted Answer

As of my last update in 2023, the overall unionization rate in the United States is approximately 11%. This reflects the percentage of wage and salary workers who are members of unions.

Question 8

A major tire manufacturer nearly did not reach agreement with one of its major unions last time over health care coverage and retirement provisions.The contract has 10 months to go before expiration, but both sides are hard at work on the new contract.The Detroit Free Press had a lead article that health care would be further reduced under the new agreement.At noon, after the workers had read and discussed the matter, they walked off the job to demonstrate their dissatisfaction with the proposed management action.What kind of technique is being used?

Accepted Answer

The workers spontaneously walking off the job to demonstrate their dissatisfaction, without the strike being officially organized by the union, is characteristic of a wildcat strike.

Question 9

In order to comply with the law, unionized companies that use employee-involvement programs such as quality circles must give the programs:

Accepted Answer

The answer of In order to comply with the law,...

Question 10

A teachers' union has been trying to negotiate a new contract with school officials for thirty days.The old contract expires in two months, the day before school starts for the year.To resolve the contract negotiation disputes, a panel has been formed to decide on how to settle the contract dispute.The three-member panel consists of a teacher, a school superintendent, and a local businessman.They are listening to testimony from both sides before rendering their decision.What kind of impasse resolution technique is being used?

Accepted Answer

The scenario describes a process where a panel listens to testimony from both sides of a negotiation dispute before making a decision. This process is known as fact-finding, where an impartial panel investigates the dispute and makes recommendations or decisions based on the information gathered.

Question 11

When was the percentage of union membership the highest United States?

Accepted Answer

The answer of When was the percentage of union membership...

Question 12

Peyton has just been hired to administer a union contract.She will be involved all of these activities EXCEPT:

Accepted Answer

Peyton's role in administering a union contract involves implementing, interpreting, and monitoring the contract, as well as providing information to stakeholders. However, negotiating the pay rates is typically a task for union representatives and management before the contract is finalized, not for someone administering an already established contract.

Question 13

Jordan joined the union when he was hired but has decided the benefits are not worth the dues.He can drop his union membership and keep his job, but he has to wait until the next contract negotiation period.Jordan works in a(n)

Accepted Answer

Jordan works in an open shop because he can drop his union membership and keep his job.

Question 14

Which of the following countries has the lowest unionization rate?

Accepted Answer

The answer of Which of the following countries has the...

Question 15

China is the most heavily unionized country in the world with over 200 million union members.What is the primary goal of the All-China Federation of Trade Unions, the main union in China?

Accepted Answer

The primary goal of the All-China Federation of Trade Unions (ACFTU) is to prevent labor disputes and stabilize labor relations, acting as a bridge between the government, employers, and workers to maintain social harmony and economic productivity.

Question 16

An ironworkers union has been trying to negotiate a new contract with the contractor for months.The contract expired last night at midnight.All the workers showed up, on time, this morning, then walked off the site.What kind of technique is being used?

Accepted Answer

An economic strike is a work stoppage in which employees refuse to work in order to force an employer to agree to their demands. In this case, the ironworkers are using an economic strike to try to force the contractor to agree to a new contract.

Question 17

Leandro works in a union shop, but he has refused to join the union.He pays the union a sum of money equal to union fees and dues as a condition of continuing employment.These monies are used exclusively for collective bargaining purposes.Leandro is working in a(n)

Accepted Answer

An agency shop is a workplace where employees are not required to join the union, but must pay union dues and fees, typically used for collective bargaining purposes, even if they choose not to join the union. This describes Leandro's situation.

Question 18

Which is not part of the acronym of things employer should not do to avoid unfair labor practices during an NLRB election?

Accepted Answer

The acronym TIPS stands for Threaten, Interrogate, Promise, and Spy, which are actions employers should avoid during an NLRB election. "Secret" is not part of this acronym.

Question 19

Workers in an automotive plant are threatening to strike.Management has given executives huge pay raises.The current contract expires in eight months, but work has already begun on the new contract.Management wants to give smaller raises to the union than has been given in contracts for the past 20 years.A consultant has been hired to make sure that negotiations don't break down, that management and labor keep talking to each other.What is the consultant doing?

Accepted Answer

The consultant is engaging in conciliation, which involves facilitating communication between management and labor to prevent negotiations from breaking down.

Question 20

Which is NOT true of lockouts?

Accepted Answer

Lockouts are initiated by employers as a tactic during labor disputes, not by employees like wildcat strikes, which are unauthorized work stoppages.

Quiz 13: Understanding Labor Relations and Collective Bargaining