Pre-service entails the planning and activities that enable the organization to determine its customers and the services that will be offered to them as they enter the system.

Question

Quizplus · Accepted Answer

Pre-service activities are focused on identifying the needs and expectations of the customers and designing services that will meet those needs. It involves planning and preparing for the customers' arrival and ensuring that the necessary resources are in place to provide quality service.

Pre-Service Entails the Planning and Activities That Enable the Organization