Kaizen is a technique that emerged as a refinement of the philosophy of continuous improvement.
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Q13: A quality guru named Joseph M. Juran
Q15: A quality guru named Philip Crosby suggested
Q31: Design quality in products refers to the
Q32: A PDCA cycle is essentially the same
Q34: A typical manufacturing QC department has a
Q35: An opportunity flow diagram is used to
Q36: The Shingo approach to quality control depends
Q37: "Quality at the source" refers to the
Q38: While benchmarking is an inward looking process
Q39: A typical manufacturing QC department has a
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