Question 1

Which of the following statements best describes empowering employees?

Accepted Answer

Empowering employees means giving them the responsibility and authority to make decisions and take actions that directly affect their work. This not only increases their engagement and job satisfaction, but also leads to better organizational outcomes as they have a greater sense of ownership and commitment towards their work.

Question 2

Which of the following concepts means giving employees increased autonomy and discretion to make decisions as well as control over the resources needed to make those decisions?

Accepted Answer

Empowerment means giving employees increased autonomy and discretion to make decisions as well as control over the resources needed to make those decisions. Laissez-faire is a leadership style where leaders are hands-off and give minimal direction. Indoctrination refers to influencing someone's beliefs or values through propaganda. Responsibility refers to being accountable for one's actions or duties.

Question 3

Which of the following statements best describes corporate culture?

Accepted Answer

Corporate culture is based on the accumulated history, traditions, customs, and values of the organization. It sets the tone for how employees interact with each other and with external stakeholders, and it influences decision-making and behavior. While it can evolve over time, it is not something that changes quickly or is easily tangible. Furthermore, corporate culture can have a significant impact on a company's success, as it can affect employee engagement, satisfaction, and productivity, as well as reputation and brand image.

Question 4

Luca Villanova has a major decision to make about how to increase attendance for the professional soccer team he owns.He wants to call his players and coaches together,generate alternatives,and come up with a solution by mutual agreement and vote.Villanova is an example of which style of participative leader?

Accepted Answer

Villanova's approach of calling his players and coaches together to generate alternatives and come up with a solution by mutual agreement and vote exemplifies the consensual style of participative leadership. This style involves group discussions and collective decision-making.

Question 5

When your boss gives you a raise,he or she is using which type of power?

Accepted Answer

When a boss gives an employee a raise, they are using reward power, which is the ability to offer rewards or incentives to motivate behavior. This can include promotions, bonuses, or pay raises.

Question 6

Lee Iacocca was the dominant figure at Chrysler for many years because of his personal qualities and his charisma.He had a unique leadership style.Iacocca's influence reflected which type of power?

Accepted Answer

Lee Iacocca's power came from his personal qualities and charisma, which is the definition of referent power.

Question 7

Which two different leadership styles use empowerment?

Accepted Answer

Laissez-faire and participative leadership styles both involve empowering team members by giving them autonomy and involving them in decision-making processes.

Question 8

If a customer at a Zellers store brings a purchase to checkout,and the item is not priced,the clerk at the register can ask the customer what the price is.If the price is $25 or less,the clerk does not have to do a price check.The clerk has been given the authority to trust the customer to have quoted the correct price.Which of the following is illustrated by this sort of discretionary power?

Accepted Answer

This illustrates empowerment, as the clerk has been given the authority to trust the customer and make a judgment call without having to ask for a price check or consult with a manager. This shows that the company has given the clerk the power to make decisions and take action, which is a key aspect of empowerment.

Question 9

Which of the following is the process of ensuring that the organization's objectives are being met and of correcting deviations from the plan?

Accepted Answer

Controlling is the process of monitoring and evaluating actual performance against predetermined goals and taking corrective action as necessary. Controlling involves establishing benchmarks or standards, measuring actual performance, comparing actual performance against established benchmarks, and taking corrective action as necessary to ensure the organization's objectives are being met.

Question 10

Allyson Mae Tyler owns a company that makes organic cosmetics.She usually consults with her subordinates on important decisions,such as the addition of a new product or the deletion of an old one.She listens to their suggestions and lets them help make the decision.Which of the following describes her leadership style?

Accepted Answer

Allyson Mae Tyler's leadership style is participative as she involves her subordinates in decision-making and values their input. She listens to their suggestions and collaborates with them to make decisions, rather than making all decisions on her own (autocratic) or simply reacting after a decision has already been made (reactive). It is not clear whether her leadership style is multi-dimensional based on the given information.

Question 11

Luca Villanova has a major decision to make about how to increase attendance for the professional soccer team he owns.He wants to call his players and coaches together,generate alternatives,and come up with a solution by mutual agreement and vote.What is his style of leadership?

Accepted Answer

Luca's style of leadership is democratic because he wants to involve his team in the decision-making process and come to a mutual agreement through voting.

Question 12

Dewayne Gibbons of Burger King decided to introduce a new sliced chicken sandwich without consulting any of his subordinates or the franchisees.Managers who use this style of decision making exhibit which of the following style of leadership?

Accepted Answer

The decision-making style exhibited by Dewayne Gibbons is autocratic, as he made the decision without consulting anyone else. Autocratic leaders make decisions independently and without input from others.

Question 13

Which of the following is the set of attitudes,values,and standards that distinguishes one organization from another?

Accepted Answer

Corporate culture refers to the set of attitudes, values, and standards that distinguish one organization from another. It encompasses the organization's values, beliefs, behaviors, and expectations. It is influenced by various factors such as leadership, communication practices, and employee behavior, and shapes the way people interact within the organization. The other options, strategic policy, corporate policy, and mission statement, are important components of an organization's overall strategy but do not necessarily define its culture.

Question 14

Jack Welch,former CEO of General Electric,was known by his employees as "Bloody Jack" because of the downsizing and restructuring he insisted the company do.Knowing this nickname,you can assume that Welch used which type of power to accomplish his goals for GE?

Accepted Answer

The nickname "Bloody Jack" suggests that Jack Welch used coercive power, which is the use of threats, punishments, or other negative actions to achieve compliance or influence behavior. Coercive power is often associated with downsizing and restructuring, which can be unpleasant for employees.

Question 15

At IBM,the MDX group is at a crossroad about how to market a new software package.Judy Ramsby,the head of the group,has told the group of managers that "it is up to the group.As long as they don't violate company policy,the decisions are up to them." Which of the following leadership styles is Judy Ramsby practising?

Accepted Answer

Free rein leadership style involves giving subordinates the freedom to make decisions and take actions as long as they don't violate company policies. In this scenario, Judy Ramsby is allowing the MDX group to make their own decisions regarding the marketing of a new software package as long as they stay within company policy. This is an example of the free rein style of leadership.

Question 16

As a retired CEO from a large corporation,Mike Lindsey makes all major decisions in his small construction company.The information and decision making goes in one direction,and he asks for no input from his employees.Which of the following leadership styles is demonstrated by Lindsey's activities?

Accepted Answer

Autocratic leadership style is demonstrated by Mike Lindsey since he makes all major decisions on his own without asking for any input from his employees.

Question 17

Asan Linhoud has a major decision to make regarding whether to create a new sales territory or simply add customers to existing territories.He asks for suggestions from his sales reps but will make his own decision.Which of the following leadership styles is Lindoud exhibiting?

Accepted Answer

Lindoud is exhibiting a consultative leadership style by seeking input and suggestions from his sales reps but ultimately making the decision himself.

Question 18

What are the three types of democratic leaders?

Accepted Answer

The three types of democratic leaders are consensual leaders, democratic leaders, and consultative leaders. Consensual leaders seek to reach agreement among all stakeholders, democratic leaders make decisions based on the will of the majority while protecting the rights of minorities, and consultative leaders seek input from others before making a decision. Option B is incorrect as autocratic leaders are not a type of democratic leader. Option C and D are incorrect as the listed types of leaders do not align with the characteristics of democratic leadership.

Question 19

Which of the following statements best describes empowering employees?

Accepted Answer

Empowerment gives employees a feeling of ownership in the company as they are given the authority to make decisions and take actions to improve processes and achieve goals. This sense of ownership can lead to increased commitment to the organization and improved job satisfaction. Option A is incorrect as empowering employees requires a high level of employee participation. Option B is incorrect as empowering employees does not limit their commitment to the organization, rather it often improves it. Option C is incorrect as empowerment involves sharing information and responsibility with employees at all levels, rather than limiting it.

Question 20

Among managers there are three distinctive leadership styles.What are they?

Accepted Answer

These are the three distinct leadership styles that are commonly recognized in management. Autocratic leadership involves a dictatorial style where the leader makes decisions without consulting others. Participative leadership involves collaboration with employees in the decision-making process. Free rein leadership involves giving employees a high degree of autonomy to make their own decisions.

Quiz 9: Management and Leadership in Today’s Organizations

Which of the following statements best describes empowering employees?

Which of the following concepts means giving employees increased autonomy and discretion to make decisions as well as control over the resources needed to make those decisions?

Which of the following statements best describes corporate culture?

When your boss gives you a raise,he or she is using which type of power?

Lee Iacocca was the dominant figure at Chrysler for many years because of his personal qualities and his charisma.He had a unique leadership style.Iacocca's influence reflected which type of power?

Which two different leadership styles use empowerment?

Which of the following is the process of ensuring that the organization's objectives are being met and of correcting deviations from the plan?

Luca Villanova has a major decision to make about how to increase attendance for the professional soccer team he owns.He wants to call his players and coaches together,generate alternatives,and come up with a solution by mutual agreement and vote.What is his style of leadership?

Dewayne Gibbons of Burger King decided to introduce a new sliced chicken sandwich without consulting any of his subordinates or the franchisees.Managers who use this style of decision making exhibit which of the following style of leadership?

Which of the following is the set of attitudes,values,and standards that distinguishes one organization from another?

Jack Welch,former CEO of General Electric,was known by his employees as "Bloody Jack" because of the downsizing and restructuring he insisted the company do.Knowing this nickname,you can assume that Welch used which type of power to accomplish his goals for GE?

As a retired CEO from a large corporation,Mike Lindsey makes all major decisions in his small construction company.The information and decision making goes in one direction,and he asks for no input from his employees.Which of the following leadership styles is demonstrated by Lindsey's activities?

Asan Linhoud has a major decision to make regarding whether to create a new sales territory or simply add customers to existing territories.He asks for suggestions from his sales reps but will make his own decision.Which of the following leadership styles is Lindoud exhibiting?

What are the three types of democratic leaders?

Which of the following statements best describes empowering employees?

Among managers there are three distinctive leadership styles.What are they?