Question 1

Which of the following was NOT one of the top ten work stresses listed in your textbook?

Accepted Answer

The top ten work stresses listed in the textbook are job insecurity, long hours, heavy workload, unrealistic expectations, lack of control, lack of support or resources, poor relationships with colleagues or supervisors, lack of opportunity for growth, work interfering with personal time, and feeling undervalued or unappreciated. "Too much office gossip and drama" is not listed as one of the top ten work stresses.

Question 2

Margo, a once dedicated nurse, realizes with dismay that she has "lost all patience with her patients" and wishes they would "go somewhere else to be sick." Margo's feelings are a clear sign of

Accepted Answer

Margo's loss of patience and desire for patients to go elsewhere indicate symptoms of burnout. Burnout is a state of emotional, physical, and mental exhaustion caused by excessive and prolonged stress, which can lead to negative attitudes and behaviors towards one's job or the people they interact with in that job.

Question 3

Which of the following would be the BEST solution for dealing with job burnout?

Accepted Answer

Adjusting workloads can help to alleviate job burnout by reducing stress and providing a more manageable workload. Simply stopping work altogether or increasing family responsibilities may not be feasible or may not address the root causes of burnout. Internalizing stress and emotions may exacerbate burnout and lead to other health problems.

Question 4

Stress will be magnified and damage is likely to result when emotional "shocks" are

Accepted Answer

Stress is often magnified when emotional shocks are linked to pressure, as pressure can exacerbate the emotional response and lead to greater damage.

Question 5

Regarding burnout, which of the following statements is FALSE?

Accepted Answer

This statement is false because research shows that people who are the most passionate about their work are actually at higher risk for burnout. This is because they often have higher expectations for themselves and their work, which can lead to feeling overwhelmed or exhausted.

Question 6

Sydney has wanted to be a teacher all of her life.For the first five years of teaching, she spent every summer, holiday, and weekend trying to come up with new activities for her students.However, she now feels that all of her efforts were in vain and that students do not want to learn and do not appreciate anything she tries to do to help them learn.Sydney feels "used up," apathetic, and detached from her students.Sydney is experiencing

Accepted Answer

Sydney is exhibiting symptoms of burnout, including feeling apathetic and detached from her students after many years of dedicating herself to teaching.

Question 7

Mitzi is a counselor who has begun to feel emotionally exhausted and detached from the people she works with.Although she has always been an excellent counselor, she now feels that she is helping no one.Mitzi is experiencing

Accepted Answer

Mitzi's feelings of emotional exhaustion and detachment from her clients are classic symptoms of burnout, which is a type of stress that arises from the chronic emotional and interpersonal demands of a job.

Question 8

Which of the following is a job-related condition in which a person experiences emotional exhaustion, cynicism or detachment, and feelings of reduced personal accomplishment?

Accepted Answer

The job-related condition described in the question is burnout. Pressure, conflict, and frustration may be contributing factors to burnout, but they do not encompass all of the symptoms associated with burnout.

Question 9

Burnout would most likely occur in which of the following occupations?

Accepted Answer

Law enforcement involves high stress situations, long hours, and exposure to trauma, making it a high-risk occupation for burnout.

Question 10

Which of the following was NOT suggested as a solution to the problem of "burnout?"

Accepted Answer

Motivational seminars that encourage workers to double their efforts are not a recommended solution for burnout because they can actually contribute to burnout by adding more pressure and stress to employees. The other three options (redesigning requirements, building a social support system, and increasing job control) were suggested as solutions to help alleviate burnout.

Question 11

Which of the following is NOT a symptom of burnout?

Accepted Answer

Withdrawal into hallucinations and delusions is not a symptom of burnout. Burnout is often characterized by emotional exhaustion, reduced personal accomplishment, and detachment from others, but not by hallucinations and delusions.

Question 12

Regarding the top ten work stresses, which of the following work stresses were ranked number ONE and TWO, respectively?

Accepted Answer

The answer of Regarding the top ten work stresses, which...

Question 13

The WORST type of stress occurs when the stress is

Accepted Answer

Unpredictable stress that cannot be controlled is the worst type of stress because it can cause anxiety, depression, and physical health problems. When stress is predictable and can be controlled, there are strategies that can be used to manage it and prevent negative consequences.

Question 14

Marty has been a nurse for 15 years.When she first started her career, she never missed a day of work, exhibited a wonderfully caring "bedside manner." She even volunteered for special teaching assignments.However, in the last several years, she tells her husband that the patients are overly demanding and they, as well as the doctors, do not appreciate any of her hard work.Marty feels "used up" and feels each day at work that she is "just going through the motions" hoping to get through the day.Mary is experiencing

Accepted Answer

Marty is displaying signs of burnout, which is a state of emotional, physical and mental exhaustion caused by prolonged stress. She previously exhibited positive qualities that are commonly associated with nursing, but now she feels disengaged and no longer finds fulfillment in her work. This is a common symptom of burnout, which can result from factors such as job demands, long work hours, and lack of recognition or support.

Question 15

Burnout would most likely occur in which of the following occupational fields?

Accepted Answer

Social workers are at higher risk for burnout due to their heavy workload, emotional intensity of the job, frequent exposure to trauma, and inadequate support and resources.

Question 16

Burnout would be LEAST likely to occur in which of the following occupational fields?

Accepted Answer

Burnout is most likely to occur in fields that involve caring for others, such as teaching, nursing, and social work. Business owners have more control over their workload and can delegate tasks to others, making burnout less likely.

Question 17

A condition produced by chronic stress on the job, resulting in feeling physically, emotionally, and mentally drained, is called

Accepted Answer

Burnout is a well-established phenomenon in the workplace and is caused by chronic stress. It results in feelings of physical, emotional, and mental exhaustion, as well as a sense of detachment and cynicism towards one's work. Job conflict, career cares, and job jeopardy are not terms commonly used to describe this phenomenon.

Question 18

Which of the following would NOT be a good way to reduce burnout?

Accepted Answer

Encouraging workers to "dig deeper for idealism" is not a practical solution to reducing burnout. It is important to address the root causes of burnout and provide support and resources to prevent it from happening in the first place, rather than expecting individuals to simply "think positive." Choices A, B, and D are all effective ways to reduce burnout by improving job satisfaction and reducing stress.

Question 19

Which of the following was NOT one of the top ten work stresses listed in your textbook?

Accepted Answer

Sexual harassment was not listed among the top ten work stresses in the textbook.

Question 20

Burnout is characterized by all of the following EXCEPT

Accepted Answer

Burnout is not characterized by a dependence on co-workers but rather a detachment from others. Burnout is typically accompanied by emotional exhaustion and a feeling of reduced personal accomplishment.

Quiz 13: Health, Stress, and Coping.

Which of the following was NOT one of the top ten work stresses listed in your textbook?

Margo, a once dedicated nurse, realizes with dismay that she has "lost all patience with her patients" and wishes they would "go somewhere else to be sick." Margo's feelings are a clear sign of

Which of the following would be the BEST solution for dealing with job burnout?

Stress will be magnified and damage is likely to result when emotional "shocks" are

Regarding burnout, which of the following statements is FALSE?

Mitzi is a counselor who has begun to feel emotionally exhausted and detached from the people she works with.Although she has always been an excellent counselor, she now feels that she is helping no one.Mitzi is experiencing

Which of the following is a job-related condition in which a person experiences emotional exhaustion, cynicism or detachment, and feelings of reduced personal accomplishment?

Burnout would most likely occur in which of the following occupations?

Which of the following was NOT suggested as a solution to the problem of "burnout?"

Which of the following is NOT a symptom of burnout?

Regarding the top ten work stresses, which of the following work stresses were ranked number ONE and TWO, respectively?

The WORST type of stress occurs when the stress is

Burnout would most likely occur in which of the following occupational fields?

Burnout would be LEAST likely to occur in which of the following occupational fields?

A condition produced by chronic stress on the job, resulting in feeling physically, emotionally, and mentally drained, is called

Which of the following would NOT be a good way to reduce burnout?

Which of the following was NOT one of the top ten work stresses listed in your textbook?

Burnout is characterized by all of the following EXCEPT