Question 1

____ are types of standing plans.

Accepted Answer

Policies and procedures are examples of standing plans, which are established to provide guidance for routine and repetitive situations that are likely to occur in an organization. Standing plans are designed to be used repeatedly over a long period of time and are intended to help achieve organizational goals and objectives.

Question 2

____ are a type of operational plan.

Accepted Answer

Single-use plans refer to plans that are designed to be used for a specific, one-time purpose or event. Examples of single-use plans include plans for a specific project, budget allocation for a particular event, or a plan for hiring new staff. Therefore, it is the best choice that accurately defines a type of operational plan. The other options refer to different types of plans, such as strategic plans that focus on achieving long-term organizational objectives, tactical plans that are designed to implement specific strategies, purpose statements that define the organization's mission and vision, and benchmarks that are used to measure the organization's performance against industry standards.

Question 3

Which of the following is the most specific type of standing plan?

Accepted Answer

Rules and regulations are the most specific type of standing plan because they provide explicit instructions and guidelines that must be followed, leaving little to no room for interpretation.

Question 4

A(n) ____ is a standing plan that indicates the general course of action that should be taken in response to a particular event or situation.

Accepted Answer

A policy is a standing plan that outlines the general course of action to be taken in response to a particular event or situation. It sets forth broad guidelines and principles that are intended to guide decision making and establish a framework for action. Policies are typically developed through a formal process, and they are often reviewed and updated on a periodic basis to ensure that they remain relevant and effective.

Question 5

A ____ exists when there is a gap between a desired state (what managers want) and an existing state (the situation that the managers are facing).

Accepted Answer

A problem exists when there is a gap between a desired state and an existing state. This is a basic definition of a problem in management. The other options are not the best choice as they do not directly address the nature of the gap between the desired state and the existing state.

Question 6

The ____ is a type of operational plan that saves managers time because it is created once and then used repeatedly to handle frequently recurring events.

Accepted Answer

A standing plan is designed for recurring events or situations, helping managers to deal with them in a consistent and efficient manner. Since they are created once and can be used repeatedly, they save managers time and effort. Budgets are financial plans, single-use plans are for one-time events, options-based plans involve scenario analysis, and forecasts predict future trends.

Question 7

____ are standing plans that indicate the specific steps that should be taken in response to a particular event.

Accepted Answer

Procedures are standing plans that provide specific steps to be taken in response to a particular event or situation. They help to standardize processes and ensure consistency in how tasks are carried out. Policies are also standing plans, but they provide guidelines for decision-making rather than specific steps to be taken. Actionable plans and options-based plans do not refer specifically to standing plans, and single-use plans are temporary plans designed for a specific purpose.

Question 8

​The performance scores of each of the employees of a company are compared against a standard score and employees with scores lesser than a particular score are penalized. The company used a(n) _____ method of comparison.

Accepted Answer

The company used a relative method of comparison because the performance scores of each of the employees are compared against a standard score.

Question 9

In case of a fire, most organizations have a series of actions that must take place beginning with notifying the fire department and include evacuating buildings. In this context, which of the following types of standing plans is used by the organizations?

Accepted Answer

Procedures are a type of standing plan used by organizations for specific situations or processes. In the case of a fire, the organization would have a set of procedures outlining the steps to take, such as notifying the fire department and evacuating buildings. Rules and regulations, policies, organizational norms, and security governances are also types of standing plans, but they are not as specific to a particular situation as procedures.

Question 10

What type of planning would be used to create the festivities necessary to celebrate the 100-year anniversary of a furniture manufacturing company?

Accepted Answer

A single-use plan is designed for a unique, one-time event or project, such as the 100-year anniversary celebration of a company.

Question 11

Susan is a manager at a grocery store. Every morning when she enters the store, there are a series of steps that should be taken by her. She has to switch on all the lights, switch on the air conditioner, check if any product is expired, and check if the cash registers are working. In this context, Susan is following a(n) _____.

Accepted Answer

The answer of Susan is a manager at a grocery...

Question 12

Due to an earthquake, the servers of an online shopping company were affected and the internet was down. The managers of the company had to formulate and carry out a procedure ​so that businesses could run normally while the servers were being fixed. To overcome this unexpected problem, the mangers devised a(n) _____.

Accepted Answer

A single-use plan is a plan developed for a specific purpose or event, and it includes procedures to be followed to achieve that specific goal. In this scenario, the managers had to create a plan to keep their business running while the servers were being fixed due to the earthquake. This is a one-time event that needed a specific plan, making single-use plan the best answer.

Question 13

​The managers of a transport company are planning how much money should be allocated to each of its units. They want to cut down unnecessary expenses and put the savings into developing the company. In this context, the managers are formulating a(n) _____.

Accepted Answer

The managers are formulating a budget, which is a financial plan that outlines how much money will be allocated to different areas of the company. A budget helps managers cut down on unnecessary expenses and allocate resources more efficiently, which in turn can help the company develop and grow.

Question 14

____ is a systematic process of defining problems, evaluating alternatives, and choosing optimal solutions.

Accepted Answer

The answer of ____ is a systematic process of defining...

Question 15

Budgets are a type of ____ plans.

Accepted Answer

Budgets are a type of operational plans as they help in determining the specific financial resources needed to carry out the day-to-day operations of an organization. They are concerned with the allocation of resources for specific activities and provide a framework for control and coordination of ongoing operations.

Question 16

Who among the following is responsible for developing operational plans?

Accepted Answer

Lower-level managers are responsible for developing operational plans as they focus on the day-to-day operations and implementation of strategies set by higher management.

Question 17

A laptop manufacturer has created a set of methods to deal with specific technical issues raised by customers. These methods are _____.

Accepted Answer

Standing plans are developed for activities that occur repeatedly over a period of time, and they focus on specific technical issues raised by customers.

Question 18

At a canning factory, new employees were instructed to wear a certain type of clothes when working around the canning machine. The description of the clothes was very detailed and specific. Which of the following kinds of standing plans is described in this example?

Accepted Answer

Rules and regulations are standing plans that specify specific actions or non-actions, allowing for consistency and safety in operations, such as requiring specific clothing around machinery for safety.

Question 19

____ is the process of choosing a solution from available alternatives.

Accepted Answer

Decision making is the process of selecting the most appropriate solution from among available alternatives. Divesting refers to the process of selling off or liquidating assets, while deskilling refers to the process of reducing the skills and knowledge required for a particular job. Environmental scanning refers to the process of monitoring and analyzing external factors that may impact an organization. Self-dealing refers to ethical violations where a person in a position of power makes decisions that benefit themselves rather than the organization they are supposed to serve.

Question 20

Claire is faced with an issue and wants to come up with a rational decision regarding the issue. Which of the following is the first step Claire should take to make a rational decision?​

Accepted Answer

The answer of Claire is faced with an issue and...

Quiz 5: Planning and Decision Making

____ are types of standing plans.

____ are a type of operational plan.

Which of the following is the most specific type of standing plan?

A(n) ____ is a standing plan that indicates the general course of action that should be taken in response to a particular event or situation.

A ____ exists when there is a gap between a desired state (what managers want) and an existing state (the situation that the managers are facing) .

The ____ is a type of operational plan that saves managers time because it is created once and then used repeatedly to handle frequently recurring events.

____ are standing plans that indicate the specific steps that should be taken in response to a particular event.

The performance scores of each of the employees of a company are compared against a standard score and employees with scores lesser than a particular score are penalized. The company used a(n) _____ method of comparison.

In case of a fire, most organizations have a series of actions that must take place beginning with notifying the fire department and include evacuating buildings. In this context, which of the following types of standing plans is used by the organizations?

What type of planning would be used to create the festivities necessary to celebrate the 100-year anniversary of a furniture manufacturing company?

The managers of a transport company are planning how much money should be allocated to each of its units. They want to cut down unnecessary expenses and put the savings into developing the company. In this context, the managers are formulating a(n) _____.

____ is a systematic process of defining problems, evaluating alternatives, and choosing optimal solutions.

Budgets are a type of ____ plans.

Who among the following is responsible for developing operational plans?

A laptop manufacturer has created a set of methods to deal with specific technical issues raised by customers. These methods are _____.

At a canning factory, new employees were instructed to wear a certain type of clothes when working around the canning machine. The description of the clothes was very detailed and specific. Which of the following kinds of standing plans is described in this example?

____ is the process of choosing a solution from available alternatives.

Claire is faced with an issue and wants to come up with a rational decision regarding the issue. Which of the following is the first step Claire should take to make a rational decision?

Quiz 5: Planning and Decision Making

____ are types of standing plans.

____ are a type of operational plan.

Which of the following is the most specific type of standing plan?

A(n) ____ is a standing plan that indicates the general course of action that should be taken in response to a particular event or situation.

A ____ exists when there is a gap between a desired state (what managers want) and an existing state (the situation that the managers are facing) .

The ____ is a type of operational plan that saves managers time because it is created once and then used repeatedly to handle frequently recurring events.

____ are standing plans that indicate the specific steps that should be taken in response to a particular event.

​The performance scores of each of the employees of a company are compared against a standard score and employees with scores lesser than a particular score are penalized. The company used a(n) _____ method of comparison.

In case of a fire, most organizations have a series of actions that must take place beginning with notifying the fire department and include evacuating buildings. In this context, which of the following types of standing plans is used by the organizations?

What type of planning would be used to create the festivities necessary to celebrate the 100-year anniversary of a furniture manufacturing company?

​The managers of a transport company are planning how much money should be allocated to each of its units. They want to cut down unnecessary expenses and put the savings into developing the company. In this context, the managers are formulating a(n) _____.

____ is a systematic process of defining problems, evaluating alternatives, and choosing optimal solutions.

Budgets are a type of ____ plans.

Who among the following is responsible for developing operational plans?

A laptop manufacturer has created a set of methods to deal with specific technical issues raised by customers. These methods are _____.

At a canning factory, new employees were instructed to wear a certain type of clothes when working around the canning machine. The description of the clothes was very detailed and specific. Which of the following kinds of standing plans is described in this example?

____ is the process of choosing a solution from available alternatives.

Claire is faced with an issue and wants to come up with a rational decision regarding the issue. Which of the following is the first step Claire should take to make a rational decision?​

The performance scores of each of the employees of a company are compared against a standard score and employees with scores lesser than a particular score are penalized. The company used a(n) _____ method of comparison.

The managers of a transport company are planning how much money should be allocated to each of its units. They want to cut down unnecessary expenses and put the savings into developing the company. In this context, the managers are formulating a(n) _____.

Claire is faced with an issue and wants to come up with a rational decision regarding the issue. Which of the following is the first step Claire should take to make a rational decision?