Question 1

What is planning and what are its benefits?

Accepted Answer

The answer of What is planning and what are its...

Question 2

​The customers of a restaurant are requested to rate the service of the waiters on a sheet of paper. The rate of each waiter is then compared to the rates of the all the other waiters. This is the method of _____ comparisons.

Accepted Answer

The answer of ​The customers of a restaurant are requested...

Question 3

Groupthink occurs in ____.

Accepted Answer

Groupthink occurs in highly cohesive groups where there is a great deal of pressure to agree with each other. This pressure can come from a number of sources, such as a strong and charismatic leader, the desire to maintain group harmony, or a fear of being ostracized or ridiculed for speaking out. As a result, group members may suppress their own individual opinions and instead conform to the dominant group view, leading to poor decision-making and a lack of creativity and innovation.

Question 4

Which of the following is NOT one of the rules for effective brainstorming?

Accepted Answer

Evaluation of ideas is not encouraged during brainstorming sessions. The focus should be on generating as many ideas as possible without judgment or criticism.

Question 5

____ occurs when managers choose an alternative that is good enough, rather than the best possible alternative.

Accepted Answer

Satisficing occurs when managers choose an alternative that meets a minimum threshold of acceptability or satisfies the minimum criteria, instead of exploring and evaluating all the possible alternatives to find the best one. This approach saves time and effort for decision-makers, but may not result in the best outcome.

Question 6

____ is the emotional reaction that can occur when disagreements become personal rather than professional.

Accepted Answer

A-type conflict, also known as affective conflict, is the emotional reaction that can occur when disagreements become personal rather than professional. It often involves personal issues, emotions, and relationships, which can lead to a negative work environment if not managed properly.

Question 7

​During a discussion about the budget of a company, the discussion gets personal between two managers. They sway from the topic and start venting their anger on each other. In this context, the managers have a(n) _____ conflict.

Accepted Answer

u200bA-type conflict, also known as affective conflict, involves personal issues and emotions rather than task-related issues. This type of conflict is characterized by personal animosity and can lead to a negative atmosphere, as seen in the scenario where the managers start venting their anger on each other.

Question 8

Which of the following is a disadvantage of face-to-face brainstorming that is overcome by electronic brainstorming?

Accepted Answer

Production blocking occurs when one person is talking or sharing an idea, and others are waiting for their turn to speak. Electronic brainstorming overcomes this disadvantage by allowing everyone to simultaneously contribute their ideas without any waiting time.

Question 9

Caleb wants to increase the efficiency of his coffee plant. He is trying to decide which option is better: installing new equipment or servicing the old ones. In the context of the decision-making concept, Caleb is _____.

Accepted Answer

The answer of Caleb wants to increase the efficiency of...

Question 10

Daniel is starting a small shoe manufacturing company. He does not want the best equipment at the moment. He just wants equipment that is good enough to work with. In this context, Daniel is _____.​

Accepted Answer

Daniel is satisficing, which means he is choosing an option that is satisfactory or acceptable instead of trying to find the best or optimal solution. He is not trying to optimize his equipment choice, but rather is content with equipment that is good enough to work with.

Question 11

​_____ occurs when you have an idea but have to wait to share it because someone else is already presenting an idea to the group.

Accepted Answer

Production blocking occurs when someone has an idea but has to wait to share it because someone else is already presenting an idea to the group. It happens due to limitations in communication channels or time restrictions in group settings.

Question 12

The nominal group technique improves group decision making by ____.

Accepted Answer

The answer of The nominal group technique improves group decision...

Question 13

_____ is fear of what others will think of your ideas.

Accepted Answer

Evaluation apprehension is the fear of being judged or evaluated by others, which can lead to anxiety and inhibit creative thinking or sharing of ideas.

Question 14

Which of the following is the final step in establishing a devil's advocacy program?​

Accepted Answer

The final step in establishing a devil's advocacy program is to decide whether to use, change, or not use an originally proposed solution. This step involves considering the critiques and questions raised by the devil's advocate and determining if modifications need to be made to the solution in order to address potential drawbacks or weaknesses. Ultimately, the goal of the devil's advocacy program is to enhance decision-making by ensuring that a wide range of perspectives and potential problems are taken into account.

Question 15

Which of the following is the first step ​in establishing a devil's advocacy program?

Accepted Answer

The first step in establishing a devil's advocacy program is to generate a potential solution. This allows for a starting point for the devil's advocate to criticize and question, and helps ensure that the proposed solution is thoroughly evaluated.

Question 16

The ____ is a decision-making method in which a panel of experts responds to questions and to each other until an agreement is reached on how a specific issue should be handled.

Accepted Answer

The Delphi technique is a decision-making method in which a panel of experts responds to questions and to each other until an agreement is reached on how a specific issue should be handled. The dialectical inquiry technique is a problem-solving method in which two opposing viewpoints are presented and discussed to find a solution. The nominal group technique is a group decision-making method that involves individuals silently generating and writing down ideas before discussing them together. The electronic brainstorming technique is a group decision-making method that involves individuals using computers to generate and share ideas. The feedback method is a communication process that involves providing information about an individual's performance or behavior to help them improve.

Question 17

One method of weighing decision criteria uses ____, which is a process where each decision is compared directly to every other criterion.

Accepted Answer

The answer of One method of weighing decision criteria uses...

Question 18

The marketing managers of a company are having a conflict over how they can improve the marketing strategy of their company. The managers are disagreeing on the views presented by each other based on their experiences and knowledge. In this context, the managers are engaged in a(n) _____.​

Accepted Answer

C-type conflict, also known as cognitive conflict, involves disagreements related to differences in perspectives and judgments. It is often constructive as it is based on differences in opinions and ideas rather than personal issues, making it relevant to the scenario where marketing managers are disagreeing based on their experiences and knowledge.

Question 19

Merissa, a famous dress designer, wants to launch a new collection. She wants the best material available for her dresses and does not want to settle for anything lesser. In this context, Merissa is _____. ​

Accepted Answer

Merissa wants to maximize her choice of material, meaning she wants to select the best option available. Specializing would mean focusing on a particular area and not necessarily seeking the best material. Satisficing would mean settling for something that may not be the best but is acceptable. Assorting would mean selecting a variety of options. Benchmarking would mean comparing her collection to others in the market.

Question 20

The ____ approach to decision-making is a method in which an individual or a subgroup is assigned the role of a critic.

Accepted Answer

The devil's advocacy approach involves assigning someone the role of a critic to challenge the assumptions and arguments of the decision-making group. This approach helps to prevent groupthink and promote critical thinking.

Quiz 5: Planning and Decision Making

What is planning and what are its benefits?

The customers of a restaurant are requested to rate the service of the waiters on a sheet of paper. The rate of each waiter is then compared to the rates of the all the other waiters. This is the method of _____ comparisons.

Groupthink occurs in ____.

Which of the following is NOT one of the rules for effective brainstorming?

____ occurs when managers choose an alternative that is good enough, rather than the best possible alternative.

____ is the emotional reaction that can occur when disagreements become personal rather than professional.

During a discussion about the budget of a company, the discussion gets personal between two managers. They sway from the topic and start venting their anger on each other. In this context, the managers have a(n) _____ conflict.

Which of the following is a disadvantage of face-to-face brainstorming that is overcome by electronic brainstorming?

Caleb wants to increase the efficiency of his coffee plant. He is trying to decide which option is better: installing new equipment or servicing the old ones. In the context of the decision-making concept, Caleb is _____.

Daniel is starting a small shoe manufacturing company. He does not want the best equipment at the moment. He just wants equipment that is good enough to work with. In this context, Daniel is _____.

_____ occurs when you have an idea but have to wait to share it because someone else is already presenting an idea to the group.

The nominal group technique improves group decision making by ____.

_____ is fear of what others will think of your ideas.

Which of the following is the final step in establishing a devil's advocacy program?

Which of the following is the first step in establishing a devil's advocacy program?

The ____ is a decision-making method in which a panel of experts responds to questions and to each other until an agreement is reached on how a specific issue should be handled.

One method of weighing decision criteria uses ____, which is a process where each decision is compared directly to every other criterion.

The marketing managers of a company are having a conflict over how they can improve the marketing strategy of their company. The managers are disagreeing on the views presented by each other based on their experiences and knowledge. In this context, the managers are engaged in a(n) _____.

Merissa, a famous dress designer, wants to launch a new collection. She wants the best material available for her dresses and does not want to settle for anything lesser. In this context, Merissa is _____.

The ____ approach to decision-making is a method in which an individual or a subgroup is assigned the role of a critic.

Quiz 5: Planning and Decision Making

What is planning and what are its benefits?

​The customers of a restaurant are requested to rate the service of the waiters on a sheet of paper. The rate of each waiter is then compared to the rates of the all the other waiters. This is the method of _____ comparisons.

Groupthink occurs in ____.

Which of the following is NOT one of the rules for effective brainstorming?

____ occurs when managers choose an alternative that is good enough, rather than the best possible alternative.

____ is the emotional reaction that can occur when disagreements become personal rather than professional.

​During a discussion about the budget of a company, the discussion gets personal between two managers. They sway from the topic and start venting their anger on each other. In this context, the managers have a(n) _____ conflict.

Which of the following is a disadvantage of face-to-face brainstorming that is overcome by electronic brainstorming?

Caleb wants to increase the efficiency of his coffee plant. He is trying to decide which option is better: installing new equipment or servicing the old ones. In the context of the decision-making concept, Caleb is _____.

Daniel is starting a small shoe manufacturing company. He does not want the best equipment at the moment. He just wants equipment that is good enough to work with. In this context, Daniel is _____.​

​_____ occurs when you have an idea but have to wait to share it because someone else is already presenting an idea to the group.

The nominal group technique improves group decision making by ____.

_____ is fear of what others will think of your ideas.

Which of the following is the final step in establishing a devil's advocacy program?​

Which of the following is the first step ​in establishing a devil's advocacy program?

The ____ is a decision-making method in which a panel of experts responds to questions and to each other until an agreement is reached on how a specific issue should be handled.

One method of weighing decision criteria uses ____, which is a process where each decision is compared directly to every other criterion.

The marketing managers of a company are having a conflict over how they can improve the marketing strategy of their company. The managers are disagreeing on the views presented by each other based on their experiences and knowledge. In this context, the managers are engaged in a(n) _____.​

Merissa, a famous dress designer, wants to launch a new collection. She wants the best material available for her dresses and does not want to settle for anything lesser. In this context, Merissa is _____. ​

The ____ approach to decision-making is a method in which an individual or a subgroup is assigned the role of a critic.

The customers of a restaurant are requested to rate the service of the waiters on a sheet of paper. The rate of each waiter is then compared to the rates of the all the other waiters. This is the method of _____ comparisons.

During a discussion about the budget of a company, the discussion gets personal between two managers. They sway from the topic and start venting their anger on each other. In this context, the managers have a(n) _____ conflict.

Daniel is starting a small shoe manufacturing company. He does not want the best equipment at the moment. He just wants equipment that is good enough to work with. In this context, Daniel is _____.

_____ occurs when you have an idea but have to wait to share it because someone else is already presenting an idea to the group.

Which of the following is the final step in establishing a devil's advocacy program?

Which of the following is the first step in establishing a devil's advocacy program?

The marketing managers of a company are having a conflict over how they can improve the marketing strategy of their company. The managers are disagreeing on the views presented by each other based on their experiences and knowledge. In this context, the managers are engaged in a(n) _____.

Merissa, a famous dress designer, wants to launch a new collection. She wants the best material available for her dresses and does not want to settle for anything lesser. In this context, Merissa is _____.