Question 1

The first step in any training program is to:

Accepted Answer

The first step in any training program is to assess the needs of the organization. This helps in identifying the gap between the current and desired performance levels, which in turn informs the objectives and content of the training program.

Question 2

According to the Conference Board of Canada, which of the following skills is considered to be critical for success in current and future jobs?

Accepted Answer

The answer of According to the Conference Board of Canada,...

Question 3

An employer that only hires workers on occasion will likely use which method to deliver orientation programs?

Accepted Answer

A senior worker who will show the new person around is a common method used by employers who only hire workers on occasion to deliver orientation programs. This method is cost-effective and allows the new worker to learn about the organization and their role from someone who is already familiar with the company.

Question 4

Cross-cultural management training, and diversity and inclusion training are both programs used in which employee development strategy?

Accepted Answer

Environmental strategy focuses on the external factors that affect employee development, such as the organization's culture, diversity, and inclusion initiatives.

Question 5

When selecting a training technique, cost-effectiveness is:

Accepted Answer

Cost-effectiveness is an important factor to consider when selecting a training technique, but it should not be the only factor. Other important considerations such as the effectiveness of the technique, the trainee's preferences, and the practicality of implementing the technique should also be taken into account. It is important to strike a balance between all of these factors to achieve the best training outcomes.

Question 6

Meeting employees' career development objectives can alleviate other organizational concerns.

Accepted Answer

When employees feel that their career development objectives are being met, they are more engaged, motivated, and satisfied at work. This can lead to higher levels of productivity, lower turnover rates, and a more positive company culture. Therefore, addressing employees' career development needs can help alleviate other organizational concerns related to employee satisfaction and retention.

Question 7

What is an advantage of using a competency framework?

Accepted Answer

A competency framework allows employees to understand which competencies are required for their job and how they can add value to the business. By understanding the competencies needed, employees can focus on developing these skills and ultimately perform better in their job.

Question 8

In training, to do a needs assessment means to:

Accepted Answer

To do a needs assessment in training means to diagnose environmental challenges that could be met through training. This involves identifying areas where training is needed and determining the specific needs and goals for training programs. Assessing the costs, evaluating methods, developing an external workforce analysis, reviewing recruiting and selection procedures are all important tasks in training, but they are not specifically related to the process of conducting a needs assessment.

Question 9

Which of the following is an outcome measure used by employees to evaluate career success?

Accepted Answer

Learning is an outcome measure used by employees to evaluate career success as it reflects their personal and professional growth, development, and skill acquisition. Union activity, work-life balance, personality-job fit, and absenteeism may be relevant measures for evaluating employee satisfaction, but they do not necessarily reflect the employee's career success.

Question 10

HR's active involvement in career planning furthers employee growth, taps employee potential, and satisfies employee needs.

Accepted Answer

HR's active involvement in career planning allows them to identify employees' strengths and interests, and provide guidance and resources for career development. This can lead to improved job satisfaction, motivation, and retention.

Question 11

Strategic human resource development involves which of the following steps?

Accepted Answer

The answer of Strategic human resource development involves which of...

Question 12

To be truly successful in raising awareness of career options, counsellors must:

Accepted Answer

To raise awareness of career options, counsellors must first get employees to assess themselves and their environment. This involves understanding their interests, skills, and values, as well as taking into account external factors such as market demand and industry trends. Only then can counsellors provide guidance and support in developing a career plan that aligns with the employee's goals and aspirations. Option A is too prescriptive and may limit employees' choices, while option C suggests a top-down approach that may not be aligned with employees' interests. Option D is important but is only one aspect of the counselling process, and option E is not relevant as attitudes and skills tests can be useful tools in the assessment process.

Question 13

To be successful, career counsellors must get employees to assess themselves and their environment.

Accepted Answer

Career counsellors must work with employees to help them assess their skills, strengths, interests, and values, as well as the current job market and industry trends. This self-assessment and environmental analysis are crucial for making informed decisions about career paths and goals.

Question 14

The reaction criterion for training evaluation evaluates which of the following?

Accepted Answer

The reaction criterion evaluates the participants' reactions to the training program, including their satisfaction with the program and the set-up of the program.

Question 15

Human resource departments have become more involved in employee career planning in recent years because career planning does which of the following?

Accepted Answer

Career planning helps to tap into employee potential by identifying their skills, talents, and goals, and creating development plans to help them progress in their careers within the company. This benefits both the employee and the organization by increasing job satisfaction and retention, as well as filling critical skill gaps within the company. options B, C, D, and E are not accurate descriptions of the benefits of career planning.

Question 16

Using "desirable behaviour" as a development strategy does which of the following?

Accepted Answer

The answer of Using "desirable behaviour" as a development strategy...

Question 17

Which of the following is a digital delivery method whereby learning materials uploaded online are accessible anytime, but the trainer and the trainee are not necessarily present at the same time?

Accepted Answer

Asynchronous is the digital delivery method whereby learning materials uploaded online are accessible anytime, but the trainer and the trainee are not necessarily present at the same time. Virtual reality involves an immersive environment, wikis are collaborative tools, performance support provides on-demand assistance, and self-paced portal is a delivery method for courses that can be completed at the learner's own pace.

Question 18

Which developmental strategy desires to change employee attitudes and values?

Accepted Answer

The answer of Which developmental strategy desires to change employee...

Question 19

Which of the following occurs as a result of HR's active involvement in employee career planning?

Accepted Answer

HR's active involvement in employee career planning promotes employee growth by providing opportunities that align with individual career aspirations, interests, and strengths. This leads to increased job satisfaction, motivation, and engagement, which can ultimately reduce turnover rates. Hoarding, absenteeism, and decreased satisfaction are less likely to occur with effective career planning and development.

Question 20

The use of such instruments as behavioural modelling, sensitivity training, team building, and mentoring would indicate a developmental strategy based on the:

Accepted Answer

The use of behavioural modelling, sensitivity training, team building, and mentoring are all techniques associated with the behavioural approach to development. This approach focuses on changing observable behaviours in order to increase effectiveness and productivity.

Quiz 7: Onboarding, Training and Development, and Career Planning