A service's goods-service package is defined by all of the following except?
A) Explicit service
B) Supporting facility
C) Implicit service
D) Customer demand

Question

Quizplus · Accepted Answer

Customer demand may influence the goods-service package, but it is not a defining element of the package itself. The other options (A, B, and C) are all elements that define a goods-service package.

A Service's Goods-Service Package Is Defined by All of the Following