
If required, an airline offers special meals for diabetic passengers, complimentary game packs and nappies for children, wheelchair access to its lounges and a special area for religious observances.These are examples of the:
A) supplementary exception of special requests
B) enhancing service element of hospitality
C) facilitating service element of safekeeping
D) supplementary exception of problem solving
E) support service element of atmospherics
Correct Answer:
Verified
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A)timely
B)accurate
C)illegible
D)complete
E)itemised
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Q23: According to Ulrike de Brentani (2000) there
Q24: The process of reengineering involves _ processes
Q25: Which of the following is NOT a
Q26: Which of the steps in the planning,
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