
When dealing with the capacity challenge, the goal is to use resources such as staff and facilities as _________ as possible, not as _______ as possible.
A) productively; cost effectively
B) productively; much
C) efficiently; cost reducing
D) effectively; much
E) creatively; managerially
Correct Answer:
Verified
Q15: Customers may find the service disappointing or
Q16: The two measures of capacity which can
Q17: Many airlines now offer electronic kiosks where
Q18: How might service companies create flexible capacity?
A)Provide
Q19: Which of the following would NOT be
Q21: Service managers require substantial information to help
Q22: The occurrence of waiting lines, both physical
Q23: When faced with fluctuating levels of demand,
Q24: William Janes observed _ results from passengers
Q25: If queues are unavoidable, managers should consider
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents