A bank decides to have the same staff levels all day in the hope that customers will realise there will be long queues at lunch time and choose to come at a different time.This is an example of:
A)allowing demand to find its own level
B)reducing demand in peak periods
C)inventorying demand
D)reducing capacity
E)ignoring customers

Question

Quizplus · Accepted Answer

This approach is an example of allowing demand to find its own level, as the bank is not actively managing or altering its staffing levels to match demand fluctuations but rather keeping a constant level of service throughout the day.

A Bank Decides to Have the Same Staff Levels All