The two key functions, in addition to ambient conditions, which influence the service environment are:
A)signs and symbol and spatial layout
B)artefacts and signs and symbol
C)artefacts and spatial layout
D)functionality signs and symbol
E)functionality and spatial layout

Question

Quizplus · Accepted Answer

Functionality and spatial layout are key functions that influence the service environment by affecting how the space is used and perceived by customers.

The Two Key Functions, in Addition to Ambient Conditions, Which