Customer satisfaction and service quality lower the cost of attracting new customers.

Name: Customer satisfaction and service quality lower the cost of attracting new customers.
Brand: Quizplus
Rating: 4.8 (42 reviews)

Question

Quizplus · Accepted Answer

When customers are satisfied with the quality of service they receive, they are more likely to share positive reviews and recommend the business to others. This can lower the cost of marketing and acquiring new customers, which in turn can reduce overall business costs.

Customer Satisfaction and Service Quality Lower the Cost of Attracting