Question 1

Describe the process of recruiting. What are the different types of recruiting? Explain the advantages and disadvantages of each.

Accepted Answer

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Question 2

As part of the selection process for a job, Derek was asked to work for a few hours inside a facility where the real work conditions of the job were simulated. Which of the following selection techniques is being used in this case?

Accepted Answer

This is an example of an assessment center, where candidates are placed in simulated work situations to assess their skills and abilities.

Question 3

Richard has two security guards working for him that do the same job and have been with the company for the same amount of time. He pays Mark $30,000 a year. He pays Mary $20,000 a year. This is an example of ____ discrimination.

Accepted Answer

This is an example of pay discrimination as two employees with the same job and experience are being paid different wages without any justifiable reason.

Question 4

What is discrimination? List and explain examples of different U.S. laws against employment discrimination.

Accepted Answer

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Question 5

The marketing head of Rexcam Inc. has recently quit. Rexcam needs to hire a new marketing head, but it does not want to spend much money. Which of the following recruitment options is most suitable for Rexcam?

Accepted Answer

Internal recruitment would be the most suitable option for Rexcam to save money as it involves promoting or training existing employees to take up the vacant position. This will not incur the cost of advertising job vacancies and recruiting new employees.

Question 6

Richard interviews Mark and Mary for a position as a security guard in his company. He thinks Mark is a better fit for the job because men make better security guards than women. This is an example of ____ discrimination.

Accepted Answer

Richard is exhibiting gender discrimination by assuming that men are better suited for the job of a security guard than women without any basis or evidence for his statement.

Question 7

Richard wants to hire Mark for a position as a security guard in his company. In his interview with Mark, Richard asks Mark if he has any previous experience as a security guard. Richard is trying to assess Mark's _____.

Accepted Answer

Richard is trying to assess Mark's person-job fit, which refers to the degree to which an individual's knowledge, skills, and abilities match the requirements of a specific job. By asking about Mark's previous experience as a security guard, Richard can determine if Mark has the necessary skills and knowledge to perform the duties of a security guard in his company.

Question 8

During a job interview, Clive is asked about the time when he had accidently revealed a secret about his coworker and how he had managed to diffuse the tension between him and the coworker. Clive has undergone a(n) _____ interview.

Accepted Answer

The question about a past experience and how Clive handled it is indicative of a behavioral interview, which aims to assess how a candidate has behaved in certain situations in the past. The interviewer is likely trying to gauge Clive's ability to handle conflicts and maintain positive relationships with his coworkers.

Question 9

Richard interviews Mark and Mary for a position as a security guard in his company. He is concerned when interviewing Mary because she appears to be 6 months pregnant. He is concerned she will be too moody and will miss too much work in the future when she gives birth. This is an example of ____ discrimination.

Accepted Answer

Richard's concern about Mary's pregnancy implies discrimination based on pregnancy. It is illegal to discriminate against employees or job applicants due to pregnancy, childbirth, or related medical conditions.

Question 10

Describe the process of employee selection.

Accepted Answer

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Question 11

Home health care does not pay well. Some argue this is because home healthcare is traditionally a female occupation. Suppose some people argue that home healthcare workers should be paid as much as truck drivers (a male dominated profession). This argument is based on ____.

Accepted Answer

Comparable worth refers to the idea that jobs that require similar skills and responsibilities should be paid equally, regardless of gender or other demographic characteristics. This argument is based on the premise that home healthcare workers and truck drivers both perform important jobs that require specialized skills and training, and therefore should be paid similarly.

Question 12

Richard interviews Mark and Mary for a position as a security guard in his company. He instantly dislikes Mark for "talking like a girl" and wearing feminine clothes. He hires Mary because he thinks she will be a better fit for the company. This is an example of ____ discrimination.

Accepted Answer

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Question 13

Jim has been sent to Australia by his company to learn some processes involved in a different role than his in the company's subsidiary there. Which of the following is best described by this situation?

Accepted Answer

Job rotation involves an employee moving to different roles within the same company or subsidiary, which is what Jim is doing by learning processes involved in a different role in the company's Australian subsidiary.

Question 14

Richard interviews Mark and Mary for a position as a security guard in his company. He thinks Mark is a better fit for the job because Mark is 20 and has plenty of years left to be a security guard while Mary is 55 and is near the end of her career. This is an example of ____ discrimination.

Accepted Answer

The employer is basing his decision on Mark's age as an indicator of his potential to have a longer career as a security guard, and assuming that because Mary is older, she will not be able to continue in the role for as long. This is an example of age discrimination.

Question 15

While interviewing candidates for a job vacancy at a local fast food restaurant, an interviewer asks how candidates would address an unhappy customer who did not get the fries she ordered. The interview described in this case is most likely to be an example of a(n) _____ interview.

Accepted Answer

The scenario presented to the candidates in the interview is a specific situation where they have to demonstrate how they would handle an unhappy customer in a particular situation, which makes it a situational interview. The focus is on assessing the candidate's problem-solving and interpersonal skills in a real-world scenario, rather than theoretical or hypothetical situations.

Question 16

Andrew applied for a position as a truck driver at a transport company. Andrew was asked by his interviewers to drive a loaded truck for about 200 miles to assess his driving abilities. Andrew's interviewers have used _____ to assess him.

Accepted Answer

Work sampling involves observing and evaluating an individual's performance on the job. In this scenario, Andrew was asked to drive a loaded truck, which falls under the category of work sampling. The other methods listed, such as biodata method, behaviorally anchored rating scale, critical-incident technique, and graphic rating scale, are all assessment methods that involve surveys, interviews, or rating scales, and are not applicable to this scenario.

Question 17

Following sentence was printed in the advertisement of a job vacancy, "Only men under the age of 45 may apply for the job because it entails strenuous physical work for long hours." Which of the following does this statement exemplify?

Accepted Answer

The statement exemplifies a bona fide occupational qualification (BFOQ), which allows for hiring based on specific characteristics (like age or gender) if they are reasonably necessary to the normal operation of a particular business.

Question 18

Define Human resource management (HRM). Describe its goal and major tasks.

Accepted Answer

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Question 19

Walter is the manager of a restaurant. He keeps a log of all the times his waiters get a good or bad review from the customers. Walter is using the _____.

Accepted Answer

The critical-incident technique is a method of performance appraisal in which the manager keeps a log of specific examples of the employee's good or bad behaviors, which is exactly what Walter is doing. The graphic rating scale and behaviorally anchored rating scale are more commonly used methods for evaluating overall job performance, while work sampling technique and job analysis technique are used for analyzing and improving job tasks and responsibilities.

Question 20

When Anna was inducted into her new organization, she was briefed about the work processes, introduced to other employees, and informed about the organization's vision and objectives. Which of the following terms best describes this process?

Accepted Answer

The process described is orientation, which typically involves introducing new employees to the organization's culture, values, and practices, as well as providing them with the necessary information to begin performing their job duties. Socialization involves the process of becoming a fully integrated member of an organization, which may take longer than the initial orientation period. Training refers to activities aimed at improving employees' skills and knowledge. Job rotation involves moving employees through different positions within an organization to broaden their experience and skill set. Coaching is a developmental process aimed at enhancing individual performance through feedback and guidance from an experienced mentor.

Quiz 13: Human Resource Management