Which of the Following Best Pertains to Impersonality

Which of the following best pertains to impersonality?

A) Jobs are well defined, and workers become highly skilled at performing them.
B) Workers are selected and promoted on ability, competency, and performance, and managers are career employees of an organization.
C) Written guidelines direct behavior and decisions in jobs, and written files are kept for historical record.
D) Authority and responsibility are well defined for each position, and each position reports to a higher-level.
E) Rules and procedures are impartially and uniformly applied, with no one receiving preferential treatment.