Tyra Kendrick, Western Division manager, knows that the upcoming year's budget and planning process will be a challenge. For the first time in ten years, the company is changing its budgeting, salary administration, and marketing approach, and a major reorganization will be involved. She expects the managers and staff to resist the planned changes. How might she influence her managers to accept and publicly support the changes?
A)Involve her managers in design and implementation of the budget and planning process.
B)Centralize authority and limit empowerment during the changes.
C)Lay down the law, reminding her managers of who is boss.
D)Remind her managers that she will not have patience or understanding with staff affected by the changes.
E)Withhold information from her managers regarding the nature and logic associated with the changes.

Question

Quizplus · Accepted Answer

By involving her managers in the design and implementation of the budget and planning process, Tyra Kendrick can increase their sense of ownership and buy-in for the changes. This collaborative approach also allows for open communication and the opportunity to address any concerns or resistance from the managers. Centralizing authority and limiting empowerment, laying down the law, and withholding information are not effective ways to gain support and cooperation from her managers. Threatening to withhold understanding or patience only creates a negative work environment and undermines any potential for successful organizational change.

Tyra Kendrick, Western Division Manager, Knows That the Upcoming Year's