Peter Wilson, CEO of TopGold, announced, "As part of our cost-cutting campaign, we're going to remove two layers of management. That cost reduction will create an added benefit of preserving intact the corporate messages that I communicate from my office, to all levels of the organization. I'm afraid that, in the past couple of years, our employees have received distorted or incomplete messages after having passed through multiple layers of management." Peter was acknowledging that
A)filtering of downward communication is less of a problem in flatter organizations.
B)perception of downward communication is always positive in a flatter organization.
C)open-book management can never be employed in a tall organization.
D)information overload is always a problem in tall organizations.
E)inconsistent communication never occurs in a flatter organization.

Question

Quizplus · Accepted Answer

Peter's statement suggests that the problem of distorted or incomplete messages arose due to passing through multiple layers of management. Hence, removing two layers of management would reduce this filtering effect, indicating that filtering of downward communication is less of a problem in flatter organizations.

Peter Wilson, CEO of TopGold, Announced, "As Part of Our