Jorge, the office manager of Metalblock Inc., believes that providing positive consequences for a job well done will increase the likelihood of good work performance in the future. Jorge personally sends e-mails to his employees to commend their efforts when they perform well. Karla, the CEO of Descriptive Designs Inc., takes her employees off probation early when they perform to her expectations. Barney, the sales manager of Queenstar Corp., often shouts at his employees when they perform poorly. He also fails to appreciate employees when they perform well, which often results in poor performances.Barney has failed to appreciate his employees when they perform well, which has resulted in poor performances. This is an example of
A)termination.
B)elimination.
C)negative reinforcement.
D)extinction.
E)arbitration.

Question

Quizplus · Accepted Answer

This is an example of extinction, where the lack of positive reinforcement for good work performance leads to a decrease in the likelihood of that behavior being repeated in the future. Barney's behavior of not appreciating his employees when they perform well has resulted in poor performances, as there is no motivation for employees to continue performing well if their efforts go unrecognized.

Jorge, the Office Manager of Metalblock Inc