One way to confront the biases, stereotypes, inexperience, and tensions that make communication, teamwork, and leadership in a diverse workforce challenging is by treating diversity not as a problem to be tolerated or solved but as a resource the organization can capitalize on, even though doing so can be difficult. This approach has been described as ________ differences.
A)managing
B)emphasizing
C)leveraging
D)downplaying
E)minimizing

Question

Quizplus · Accepted Answer

Leveraging differences means using them as a resource, which is the approach mentioned in the statement. Managing differences suggests a more passive approach, downplaying and minimizing differences ignores the benefits they can bring, and emphasizing differences could potentially exacerbate tensions. Therefore, the best choice is leveraging.

One Way to Confront the Biases, Stereotypes, Inexperience, and Tensions