Jackson Inc., a manufacturer of high-end bikes, creates a new set of plans to improve the production rate. In the process, it realizes that it is not clear which new behaviors will work. Hence, Jackson decides to adopt a trial and error method to determine the best course of action. Which of the following phases of organizational change is exemplified in this case?
A)Unfreezing
B)Hard triangle
C)Changing
D)Refreezing

Question

Quizplus · Accepted Answer

The phase of changing is exemplified here as the organization is trying to adopt a new method to improve its production rate and is experimenting with trial and error to determine the best approach. Unfreezing phase involves creating a need for change, hard triangle involves a power struggle between different groups in the organization, and refreezing involves stabilizing the changes and making them a part of the organizational culture.