Question 1

What can be concluded from studying the Johari Window?
A)We must all try to open up our "blind" areas.
B)Communicating intentionally will make us more "open."
C)Some self-disclosure is necessary for the success of any interpersonal relationship.
D)The risk involved in self-disclosure keeps interpersonal relationships from succeeding.

Accepted Answer

The Johari Window model emphasizes the importance of self-disclosure and feedback in improving self-awareness and interpersonal relationships.

Question 2

What is a tangible reward in social exchange theory?
A)employment
B)friendship
C)group membership
D)social status

Accepted Answer

Employment is a tangible reward in social exchange theory because it often involves a clear exchange of labor or service for payment or other benefits that can be quantified and measured. Friendship, group membership, and social status are considered intangible rewards in social exchange theory because they are more subjective and difficult to measure or exchange in a similar way.

Question 3

According to the text, what are the dimensions of intimacy?
A)emotional, intellectual, sexual, and social
B)social, emotional, physical, and sexual
C)emotional, intellectual, physical, and sexual
D)emotional, intellectual, physical, and shared activities

Accepted Answer

The dimensions of intimacy include emotional, intellectual, physical, and shared activities, reflecting the various ways individuals can connect and share intimacy beyond just sexual or romantic contexts.

Question 4

Which of Knapp's stages of relational development would describe the process people are embarking on when they are searching for common ground?
A)intensifying
B)integrating
C)bonding
D)uncertainty reduction

Accepted Answer

The uncertainty reduction stage is all about searching for common ground and getting to know each other better. This stage involves asking questions and seeking information to reduce uncertainty about the other person. The intensifying, integrating, and bonding stages all come after uncertainty reduction and involve deeper levels of commitment and intimacy.

Question 5

What are the four quadrants of the Johari Window?
A)broad, narrow, blind, and unknown
B)known, unknown, self, and others
C)open, closed, neutral, and unknown
D)open, hidden, blind, and unknown

Accepted Answer

The four quadrants of the Johari Window are open (known to self and others), hidden (known to self but not to others), blind (not known to self but known to others), and unknown (not known to self and others). Therefore, the best choice is D, which lists these four quadrants.

Question 6

What does relational maintenance refer to?
A)communication aimed at keeping relationships operating smoothly and satisfactorily
B)a counselling method used with married or common-law couples
C)a communication model used in the workplace to ensure amicable working relationships
D)couples who excel with their communication skills

Accepted Answer

Relational maintenance refers to communication practices aimed at keeping relationships functioning smoothly and satisfactorily. This can include behaviors such as showing appreciation, resolving conflicts, and engaging in positive interactions. It is a key aspect of successful relationships.

Question 7

Rose informs her boss that another company has offered her a job with higher pay. Rose hopes that this will get her a raise in her current workplace. What term describes her strategy?
A)self-validation
B)social influence
C)self-clarification
D)relationship maintenance

Accepted Answer

Rose is using social influence by informing her boss about another company's offer in order to influence her boss to offer her a raise.

Question 8

Alison asks her boyfriend Carlo how she looks in a new dress. Carlo thinks the dress is ugly and doesn't look good on her, but he doesn't want to hurt Alison's feelings. He tells her she looks beautiful in the dress. What type of lie has Carlo told?
A)white lie
B)lie of omission
C)lie of commission
D)benevolent lie

Accepted Answer

Carlo has told a benevolent lie, meaning he lied in order to spare Alison's feelings.

Question 9

Rolls studied what happens to women as their romantic relationships fell apart. In what stage did women reach a new level of self-actualization?
A)pivotal moment
B)recovery phase
C)interim phase
D)enlightenment

Accepted Answer

Women reached a new level of self-actualization during the enlightenment stage, as this is typically when individuals gain deeper insights and understanding about themselves and their experiences.

Question 10

Andre and Daniel have blended their families. They have decided to come up with new family traditions as a way to bring the new family together. Which strategy are they using to manage the dialectic tensions in their relationship?
A)recalibration
B)integration
C)reaffirmation
D)recognition

Accepted Answer

Andre and Daniel are using the strategy of integration by creating new family traditions to bring their blended family together. This strategy seeks to find a balance between the opposing dialectic tensions (in this case, the tension between preserving individual family traditions and creating new ones for the blended family). By integrating these traditions, Andre and Daniel are creating something new that includes everyone and honors their individual backgrounds.

Question 11

To successfully repair a damaged relationship, what is required in an apology?
A)sincerity
B)an acknowledgement of the transgression and a sincere apology
C)an acknowledgement of the transgression, a sincere apology, and some form of compensation
D)a detailed review and acknowledgement of the transgression, a sincere apology, and some form of compensation.

Accepted Answer

An effective apology requires acknowledging the transgression, expressing sincere remorse, and offering some form of compensation to repair the relationship.

Question 12

Which of the following is one of the five maintenance strategies that couples use to keep their relationships satisfying?
A)constructive criticism
B)courteous behaviour
C)household responsibilities clearly designated
D)social networks

Accepted Answer

Social networks refer to the support system and connections outside of the romantic relationship. Couples who have strong social networks and maintain friendships and connections outside of their relationship have been shown to have more satisfying relationships. Although the other options (constructive criticism, courteous behavior, and household responsibilities clearly designated) are important aspects of maintaining a healthy relationship, they are not one of the five maintenance strategies identified in research.

Question 13

According to research, which area showed the greatest differences between Asian and European social behaviour?
A)expressing humour
B)expressing intimacy
C)expressing respect
D)greeting behaviour

Accepted Answer

According to the given information, the greatest differences between Asian and European social behaviour were found in expressing intimacy. Therefore, option B is the correct answer.

Question 14

What are the four alternatives to self-disclosure?
A)lying, evading, equivocating, and denial
B)silence, lying, equivocating, and hinting
C)patronizing, withholding, avoiding, and stonewalling
D)lying, avoiding, equivocating, and indirect communication

Accepted Answer

The alternatives to self-disclosure include silence, lying, equivocating, and hinting. These are strategies people might use instead of openly sharing personal information or feelings.

Question 15

Kim discloses a personal situation to her friend in the hopes that her friend will agree with her. What is this an example of?
A)self-validation
B)self-clarification
C)reciprocity
D)catharsis

Accepted Answer

Kim is seeking validation of her personal situation from her friend, hoping that her friend will agree with her, thus validating her own beliefs and feelings about the situation.

Question 16

The text mentions two self-help books: one American, called How to Say No Without Feeling Guilty, and one Japanese, called 16 Ways to Avoid Saying No. What point is the textbook making by citing these two books?
A)There is a need for better communication world-wide.
B)It is difficult in any culture to give negative messages.
C)Cultures deal with negative emotions, such as guilt, in different ways.
D)There is a clash between the values of low context and high context cultures.

Accepted Answer

The answer of The text mentions two self-help books: one...

Question 17

Which of Judith Rolls's phases had two dimensions, and was easiest for those who initiated the breakup, although the breakees cried, rearranged their furniture, and read self-help books?
A)enlightenment
B)interim phase
C)pivotal moment
D)recovery phase

Accepted Answer

The answer of Which of Judith Rolls's phases had two...

Question 18

During which Judith Rolls phase did the breakees use language such as "shock," "terror," "hurt," "disbelieve," and other descriptions to recount their feelings?"
A)decline
B)enlightenment
C)pivotal moment
D)recovery Phase

Accepted Answer

The use of emotional language such as "shock," "terror," "hurt," and "disbelieve" indicates a significant event or turning point, which is characteristic of the pivotal moment phase.

Question 19

If your goal is to repair a damaged relationship, an apology requires three elements. Which of the following is NOT one of the elements?
A)an explicit acknowledgment that the transgression was wrong
B)some type of compensation
C)a commitment to right the wrong
D)a sincere apology

Accepted Answer

The answer of If your goal is to repair a...

Question 20

What does relational commitment refer to?
A)an implied or explicit promise to remain and make a relationship successful
B)an example of a successful relationship
C)a commitment to a romantic partner only
D)a commitment to a family member only

Accepted Answer

Relational commitment refers to an implied or explicit promise to remain committed and work towards making a relationship successful, whether it is a romantic partner, family member or friend.

Quiz 8: Communication and Relational Dynamics

What can be concluded from studying the Johari Window?

What is a tangible reward in social exchange theory?

According to the text, what are the dimensions of intimacy?

Which of Knapp's stages of relational development would describe the process people are embarking on when they are searching for common ground?

What are the four quadrants of the Johari Window?

What does relational maintenance refer to?

Rose informs her boss that another company has offered her a job with higher pay. Rose hopes that this will get her a raise in her current workplace. What term describes her strategy?

Alison asks her boyfriend Carlo how she looks in a new dress. Carlo thinks the dress is ugly and doesn't look good on her, but he doesn't want to hurt Alison's feelings. He tells her she looks beautiful in the dress. What type of lie has Carlo told?

Rolls studied what happens to women as their romantic relationships fell apart. In what stage did women reach a new level of self-actualization?

Andre and Daniel have blended their families. They have decided to come up with new family traditions as a way to bring the new family together. Which strategy are they using to manage the dialectic tensions in their relationship?

To successfully repair a damaged relationship, what is required in an apology?

Which of the following is one of the five maintenance strategies that couples use to keep their relationships satisfying?

According to research, which area showed the greatest differences between Asian and European social behaviour?

What are the four alternatives to self-disclosure?

Kim discloses a personal situation to her friend in the hopes that her friend will agree with her. What is this an example of?

The text mentions two self-help books: one American, called How to Say No Without Feeling Guilty, and one Japanese, called 16 Ways to Avoid Saying No. What point is the textbook making by citing these two books?

Which of Judith Rolls's phases had two dimensions, and was easiest for those who initiated the breakup, although the breakees cried, rearranged their furniture, and read self-help books?

During which Judith Rolls phase did the breakees use language such as "shock," "terror," "hurt," "disbelieve," and other descriptions to recount their feelings?"

If your goal is to repair a damaged relationship, an apology requires three elements. Which of the following is NOT one of the elements?

What does relational commitment refer to?