Question 1

Match each statement with the helping listening style it characterizes.
a.paraphrasing
b.judging
c.supporting
d.advising
e.analyzing
-"You've always done good work in the past. Don't worry; you can do it this time, too."

Accepted Answer

The answer of Match each statement with the helping listening...

Question 2

Match each statement with the helping listening style it characterizes.
a.paraphrasing
b.judging
c.supporting
d.advising
e.analyzing
-"Sounds like you're upset at me for worrying you. Is that right?"

Accepted Answer

The answer of Match each statement with the helping listening...

Question 3

"It's your fault your purse was stolen. You weren't watching it." What type of unsupportive response is this?

Accepted Answer

The response is casting judgment on the person, blaming them for the theft and not providing any support or empathy. It can make the person feel even worse and helpless.

Question 4

Match each statement with the helping listening style it characterizes.
a.paraphrasing
b.judging
c.supporting
d.advising
e.analyzing
-"Sure, it's discouraging now, but it will be over momentarily."

Accepted Answer

The answer of Match each statement with the helping listening...

Question 5

Jessica repeatedly interrupted Ian to tell him about her opinion on the upcoming election. What explains Jessica's listening problems?

Accepted Answer

The answer of Jessica repeatedly interrupted Ian to tell him...

Question 6

Match each statement with the helping listening style it characterizes.
a.paraphrasing
b.judging
c.supporting
d.advising
e.analyzing
-"So, you are expecting them to call, but you're not sure what you'll say when they do?"

Accepted Answer

The answer of Match each statement with the helping listening...

Question 7

"I know just how you feel." What type of unsupportive response is this?

Accepted Answer

The answer of "I know just how you feel." What...

Question 8

Match each statement with the helping listening style it characterizes.
a.paraphrasing
b.judging
c.supporting
d.advising
e.analyzing
-"Are you saying that you're reluctant to take a science class for fear of failing?"

Accepted Answer

The answer of Match each statement with the helping listening...

Question 9

Match each statement with the helping listening style it characterizes.
a.paraphrasing
b.judging
c.supporting
d.advising
e.analyzing
-"Don't let that mistake depress you. You're doing a great job."

Accepted Answer

The answer of Match each statement with the helping listening...

Question 10

Match each statement with the helping listening style it characterizes.
a.paraphrasing
b.judging
c.supporting
d.advising
e.analyzing
-"You're really afraid of failing, aren't you?"

Accepted Answer

The answer of Match each statement with the helping listening...

Question 11

What is the benefit of interactive questioning in the workplace?

Accepted Answer

The answer of What is the benefit of interactive questioning...

Question 12

Sean is upset with the mark he received on his paper. Gwen says to him, "You're right, that mark isn't fair." What type of supportive response is this?

Accepted Answer

Gwen's response is an example of agreement because she is directly agreeing with Sean's sentiment about the fairness of his mark.

Question 13

Match each statement with the helping listening style it characterizes.
a.paraphrasing
b.judging
c.supporting
d.advising
e.analyzing
-"So, you're upset because Chris didn't pay you back?"

Accepted Answer

The answer of Match each statement with the helping listening...

Question 14

Which of the following is the best example of an open question?

Accepted Answer

Open questions are designed to encourage a full, meaningful answer using the subject's own knowledge and/or feelings. Option C, "What do you enjoy about cooking?" is the best example of an open question because it invites an expansive, detailed response that can vary greatly from person to person, encouraging the respondent to share personal insights, experiences, or feelings about cooking.

Question 15

What is the most important skill for success in management?

Accepted Answer

The ability to listen and communicate effectively is crucial for a successful manager. Listening to employees, customers, and stakeholders allows them to understand and address their concerns, which can lead to increased productivity, innovation, and customer satisfaction. While administrative talent, creativity, and technical competence are also important, they are not as essential as good communication skills.

Question 16

Hannah has been bullied by a classmate. Riley says to Hannah, "It's only words, don't listen to her." What type of unsupportive response is this?

Accepted Answer

This response is minimizing the significance of the situation by suggesting that the hurtful words are not important and should not be taken seriously, which is not supportive of Hannah's feelings of distress.

Question 17

Match each statement with the helping listening style it characterizes.
a.paraphrasing
b.judging
c.supporting
d.advising
e.analyzing
-"Don't give up. You'll get it this next time."

Accepted Answer

The answer of Match each statement with the helping listening...

Question 18

Match each statement with the helping listening style it characterizes.
a.paraphrasing
b.judging
c.supporting
d.advising
e.analyzing
-"You're only doing that to get back at him for his deceitful behaviour."

Accepted Answer

The answer of Match each statement with the helping listening...

Question 19

Match each statement with the helping listening style it characterizes.
a.paraphrasing
b.judging
c.supporting
d.advising
e.analyzing
-"Hey, your father didn't get angry the last time this happened; he won't this time."

Accepted Answer

The answer of Match each statement with the helping listening...

Question 20

"That's a great thought!" What type of listening response is this an example of?

Accepted Answer

The answer of "That's a great thought!" What type of...

Quiz 7: Listening: More Than Meets the Ear

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"You've always done good work in the past. Don't worry; you can do it this time, too."

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"Sounds like you're upset at me for worrying you. Is that right?"

"It's your fault your purse was stolen. You weren't watching it." What type of unsupportive response is this?

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"Sure, it's discouraging now, but it will be over momentarily."

Jessica repeatedly interrupted Ian to tell him about her opinion on the upcoming election. What explains Jessica's listening problems?

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"So, you are expecting them to call, but you're not sure what you'll say when they do?"

"I know just how you feel." What type of unsupportive response is this?

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"Are you saying that you're reluctant to take a science class for fear of failing?"

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"Don't let that mistake depress you. You're doing a great job."

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"You're really afraid of failing, aren't you?"

What is the benefit of interactive questioning in the workplace?

Sean is upset with the mark he received on his paper. Gwen says to him, "You're right, that mark isn't fair." What type of supportive response is this?

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"So, you're upset because Chris didn't pay you back?"

Which of the following is the best example of an open question?

What is the most important skill for success in management?

Hannah has been bullied by a classmate. Riley says to Hannah, "It's only words, don't listen to her." What type of unsupportive response is this?

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"Don't give up. You'll get it this next time."

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"You're only doing that to get back at him for his deceitful behaviour."

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"Hey, your father didn't get angry the last time this happened; he won't this time."

"That's a great thought!" What type of listening response is this an example of?