Question 1

Identify McDonald's seven major innovations.

Accepted Answer

The answer of Identify McDonald's seven major innovations....

Question 2

The objective of layout strategy is to:

Accepted Answer

The objective of layout strategy is to develop an effective and efficient layout that will meet the firm's competitive requirements. While minimizing cost and space used, maximizing flexibility and worker satisfaction may also be considered, the primary focus of layout strategy is to create a layout that supports the overall competitiveness of the firm.

Question 3

The ________ layout's main objective is to equalize the task time for each station.

Accepted Answer

The product-oriented layout is designed to arrange machinery and equipment to focus on the production of a specific product or group of similar products. This layout aims to streamline production processes by minimizing delays and ensuring that task times are balanced across different stations, leading to efficient and continuous production flows.

Question 4

A hospital's layout most closely resembles which of the following?

Accepted Answer

A hospital's layout is more similar to a job shop where different types of patients require different types of treatment procedures in different areas of the hospital. Each department functions as a self-contained unit and requires specific equipment, supplies, and staff.

Question 5

Suppose that a time study analyst takes a sample of size 24 observations. The process mean is 100 seconds, and the standard deviation is 5 seconds. If the max error can be no more than ± 2 seconds, how confident can the analyst be in the results?

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The answer of Suppose that a time study analyst takes...

Question 6

Which of the following is NOT one of McDonald's "seven major innovations"?

Accepted Answer

The answer of Which of the following is NOT one...

Question 7

A manufacturing plant is trying to determine standard production per day for an incentive program. Suppose that the incentive program will pay $1 per unit produced above standard rates. A worker is timed at an average of 280 seconds per unit, with a performance rating of 105%. The plant has an allowance factor of 13%. If the worker later produces 100 units in an 8 hour shift, how much would he receive under the incentive plan?

Accepted Answer

The answer of A manufacturing plant is trying to determine...

Question 8

To obtain flexibility in layout, managers may cross-train their workers.

Accepted Answer

Cross-training allows workers to be trained in multiple tasks, which gives managers the ability to assign them to different roles and tasks as needed. This flexibility in employee skills can enhance a company's ability to respond to changes in demand or production needs, thus creating a more flexible layout.

Question 9

An initial analysis of a laboratory activity resulted in the first table below. After this analysis, the managers determined that their element descriptions were not as accurate as they should have been-they had left out an element, underestimated a distance, and understated the need for accuracy. They revised the table of element data, which appears in the second table.
   Calculate the total standard minutes for the original activity "pouring tube specimen." Calculate the total standard minutes for the revised activity "pouring tube specimen." What is the increase, in seconds, from the first version to the second? (Round calculations to four decimal places.)

Accepted Answer

The answer of An initial analysis of a laboratory activity...

Question 10

A good layout requires determining:

Accepted Answer

All of these factors are important to consider when determining a good layout. The material handling equipment determines how efficiently materials can be moved throughout the layout, the capacity and space requirements ensure there is enough room for all necessary equipment and workstations, the environment and aesthetics create a comfortable and visually appealing workspace, and the cost of moving between work areas impacts the overall efficiency and productivity of the layout. Considering all of these factors together will help create a successful layout.

Question 11

An operation in a television factory has an average observed time of 8 minutes. The performance rating of the worker timed was estimated at 95%. Practice in this department is to provide 7% for allowances.
(a) Find the normal time for the operation.
(b) Compute the standard time for the operation.
(c) Recompute the standard time if an additional fatigue allowance of 8% is factored in.

Accepted Answer

The answer of An operation in a television factory has...

Question 12

Which of the following seeks the best personnel and machine utilization in repetitive or continuous production?

Accepted Answer

A product-oriented layout seeks the best personnel and machine utilization in repetitive or continuous production by arranging equipment and activities in a sequence that supports a particular product or product group. This layout minimizes material handling and backtracking, resulting in efficient production.

Question 13

In our increasingly short-life-cycle, mass-customized world, operations managers need to consider large, fixed, and specialized equipment in layout designs.

Accepted Answer

In an increasingly short-life-cycle, mass-customized world, operations managers need to consider flexible and adaptable equipment in layout designs. Large, fixed, and specialized equipment can become outdated quickly and may not be able to accommodate changing product demands.

Question 14

Which of the following is one of McDonald's "seven major innovations"?

Accepted Answer

Self-service kiosks are listed as one of McDonald's "seven major innovations," allowing customers to place their own orders and customize their meals. The Happy Meal, unlimited drink refills, and secret menus may also be notable aspects of McDonald's, but they are not specifically listed as major innovations by the company. Delivery drones are not currently used by McDonald's.

Question 15

Which of the statements below best describes retail layout?

Accepted Answer

Retail layout refers to the strategic allocation of shelf space and layout of products in response to customer behavior and preferences. It aims to optimize the shopping experience for customers and maximize sales for the retailer. Option A refers to office layout, B refers to facility layout, C refers to process layout, and E refers to job shop layout.

Question 16

In a time study, what is the required sample size to be 99% confident that the observed average time is within ± 3% of the actual value, if the process has a standard deviation of 1 minute and mean of 21 minutes?

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The answer of In a time study, what is the...

Question 17

"A special arrangement of machinery and equipment to focus on production of a single product or group of related products" describes what layout type?

Accepted Answer

The given description fits the work cell layout that emphasizes on the production of a single product or a group of related products.

Question 18

In what specific areas does the layout decision establish a firm's competitive priorities?

Accepted Answer

The answer of In what specific areas does the layout...

Question 19

The layout approach that addresses trade-offs between space and material handling is called the fixed-position layout.

Accepted Answer

The fixed-position layout is used for projects in which the product cannot be moved, such as a building construction site or a shipbuilding yard. It does not involve material handling trade-offs. The layout approach that addresses trade-offs between space and material handling is the process layout.

Question 20

What layout strategy deals with low-volume, high-variety production?

Accepted Answer

Process-oriented layout is the best choice for low-volume, high-variety production because it is designed to handle a wide variety of products or services in small quantities. This layout strategy allows flexibility and customization, which is important when dealing with a diverse range of products.

Quiz 9: Human Resources, Job Design, and Work Measurement