Which of the following statements is true regarding the method of user toolkits?
A) It is particularly useful when very few customers require customized products.
B) It increases the number of iterations required to fully satisfy customers.
C) It increases time required to respond to customer needs.
D) It formally turns the innovation task over, to some extent, to the users themselves.

Question

Quizplus · Accepted Answer

The method of user toolkits formally turns the innovation task over to some extent to the users themselves. This means that users have more control over the customization of products, which can result in increased satisfaction. However, this may also increase the number of iterations required and the time required to respond to customer needs.

Which of the Following Statements Is True Regarding the Method