Which of the following is the most important tool in establishing a relationship with the customer?
A) company website
B) company CRM system
C) Facebook
D) search engine display ads

Question

Quizplus · Accepted Answer

A company website is the most important tool in establishing a relationship with the customer as it serves as the primary online presence for the company and allows customers to easily find information about products and services, contact the company, and engage with the brand through various channels such as social media and email. While CRM systems are important for managing customer data and interactions, Facebook and search engine display ads are secondary tools for building customer relationships and may not be effective for all types of businesses.

Which of the Following Is the Most Important Tool in Establishing