Which component of trust in a salesperson does a buyer's question "Do you know what you're talking about?" most likely address?
A)Expertise
B)Candor
C)Likability
D)Resilience
E)Compatibility

Question

Which component of trust in a salesperson does a buyer's question "Do you know what you're talking about?" most likely address?​
A)​Expertise
B)Candor
C)​Likability
D)​Resilience
E)​Compatibility

Quizplus · Accepted Answer

The question "Do you know what you're talking about?" directly addresses the salesperson's expertise in the subject matter. It questions whether the salesperson has the knowledge and skills necessary to provide accurate information and advice.

Which Component of Trust in a Salesperson Does a Buyer's