Which of the following questions must a salesperson ask when developing a service strategy?
A)How do customers rate us in terms of their expectations?
B)What can we sell to the buyer in addition to the products already being bought?
C)Can we reduce product prices in order to gain more customers?
D)How do customers rate our products?
E)How do we compete with our competitor's prices?

Question

Which of the following questions must a salesperson ask when developing a service strategy?​
A)​How do customers rate us in terms of their expectations?
B)What can we sell to the buyer in addition to the products already being bought?​
C)Can we reduce product prices in order to gain more customers?
D)How do customers rate our products?​
E)How do we compete with our competitor's prices?​

Quizplus · Accepted Answer

Understanding customer expectations is crucial in developing a service strategy to meet those expectations. This will help the salesperson tailor their approach and offerings to meet the needs and preferences of the customer, ultimately leading to increased satisfaction and sales. The other options are not as relevant to developing a service strategy.

Which of the Following Questions Must a Salesperson Ask When