Question 1

A(n) ____________ gives support to businesspeople during the decision-making process.

Accepted Answer

A decision support system (DSS) is specifically designed to provide support to businesspeople during the decision-making process. It uses data analysis and modeling techniques to help decision-makers evaluate options and make informed decisions. Databases, management information systems, and expert systems all serve different purposes and may be components of a DSS, but they are not the same thing as a DSS.

Question 2

Which of the following is a software program that performs the specific tasks that the user wants to carry out?

Accepted Answer

D

Question 3

The executive responsible for managing a firm's information systems and related computer technologies.

Accepted Answer

The correct abbreviation for the executive responsible for managing a firm's information systems and related computer technologies is Chief Information Officer (CIO). None of the other listed options are commonly used for this role.

Question 4

SpaceX and Airbnb are examples of companies referred to as _________________ which use innovative business models to bring about disruption in a particular industry.

Accepted Answer

The term "unicorns" refers to companies that have reached a valuation of $1 billion or more, often through the use of innovative business models that disrupt traditional industries. Both SpaceX and Airbnb are considered unicorns.

Question 5

Which of the following is not one of the components of a computer-based information system?

Accepted Answer

Telecommuting networks are not a component of a computer-based information system. The other components include computer hardware, computer software, and data resource management.

Question 6

A(n) _________ is a management support system that imitates human thinking through "if-then" rules.

Accepted Answer

An expert system is a type of management support system that uses a knowledge base and artificial intelligence techniques to recommend solutions to problems. It operates using "if-then" rules to mimic the decision-making process of a human expert. The other options - decision support system, management information system, and executive support system - do not necessarily rely on "if-then" rules or emulate human thinking in the same way as an expert system.

Question 7

_______________________are less-expensive and simpler versions of existing products and services that target entirely new customers, many times replacing industry leaders.

Accepted Answer

Disruptive innovations are less-expensive and simpler versions of existing products and services that target entirely new customers, many times replacing industry leaders. This term was coined by Clayton Christensen in his book "The Innovator's Dilemma" and has since become a popular concept in business strategy.

Question 8

The application software that would be best suited for creating a sales presentation is

Accepted Answer

Presentation software (such as Microsoft PowerPoint) is specifically designed for creating professional and visually appealing presentations, with features like slide transitions, animations, and multimedia integration. It offers an organized and engaging way to present information, making it the best choice for creating a sales presentation. Word processing and spreadsheets may be useful for creating supporting documents or data analysis, while desktop publishing is more appropriate for designing printed materials like flyers or brochures.

Question 9

How is data different from information?

Accepted Answer

Data refers to raw, unorganized facts that need to be processed. Information refers to data that has been processed, organized, structured or presented in a given context to make it useful. Therefore, while data is factual, it becomes meaningful when it is processed into information.

Question 10

All of the following are examples of application software except:

Accepted Answer

Linux is an operating system, not an application software. The other options are examples of application software.

Question 11

___________ are designed to produce a variety of information on an organization's activities for both internal and external users.

Accepted Answer

The answer of ___________ are designed to produce a variety...

Question 12

A smart phone is a device that combines a cell phone with a PDA.

Accepted Answer

A smart phone is a mobile device that combines the functionality of a traditional cell phone with advanced computing capabilities of a personal digital assistant (PDA).

Question 13

Computer-based information systems consist of all of the following components except

Accepted Answer

Transcontinental soundboards are not a component of computer-based information systems.

Question 14

Technology is allowing firms to track business activities almost instantaneously. Package delivery companies such as FedEx and UPS use __________ to transmit information within seconds to the package sender.

Accepted Answer

Package delivery companies such as FedEx and UPS use hand-held scanners to track packages and transmit information almost instantaneously to the package sender. Netbooks, smart phones, and PDAs may also be used for tracking business activities, but they are not as commonly used in this specific context.

Question 15

All of the following are ways technology has forever changed today's business except:

Accepted Answer

Semiconductors, Internet, and Telecom have drastically changed the way businesses operate and communicate. Double-entry accounting, on the other hand, has been a fundamental part of business operations for centuries and while technology has improved the tools used for accounting, it has not fundamentally changed the practice itself.

Question 16

An information system should ______________________________________.

Accepted Answer

An information system should collect, store, and communicate past, present, and projected information. While it may assist in decision-making and error prevention, those are not the primary functions of an information system. Providing competitive data and low cost may be a benefit of an information system, but it is not a requirement.

Question 17

Information that can be stored and retrieved for use is kept in a __________.

Accepted Answer

A database is specifically designed to store and retrieve information, and is the most appropriate choice for this question. While a server or information system could potentially refer to components that interact with a database, they do not necessarily imply data storage and retrieval as their primary functions. A "data system" is a more general term that could refer to any number of technologies.

Question 18

A(n) __________ can be tailored to assist many business functions and departments-from marketing and manufacturing to finance and accounting.

Accepted Answer

An information system can be designed to assist various business functions and departments by collecting, processing, and distributing data throughout an organization. This can include marketing, manufacturing, finance, accounting, and other areas of the business. While data information, expert, and data processing systems can be useful as well, an information system is the most general and flexible option for meeting a wide range of business needs.

Question 19

The fourth industrial revolution has been powered by _____________________________.

Accepted Answer

The fourth industrial revolution has been driven by digitization in manufacturing, also known as Industry 4.0. This includes the use of technologies such as automation, artificial intelligence, and the internet of things to improve processes and increase efficiency in manufacturing. Corporate social responsibility, disruptive innovations, and the ecological movement may be important factors in business strategy, but they are not the primary drivers of the fourth industrial revolution.

Question 20

The heart of any information system is its ______________________________.

Accepted Answer

The database is the heart of any information system as it serves as the central repository of all data and information that the system uses and processes. Without a database, an information system would have no information to manage or process. While DSS and ESS are types of information systems, they are not the heart of an information system.

Quiz 14: Using Technology to Manage Information