Question 1

Most companies now rely on which one of the following methods as a primary means of recruitment?

Accepted Answer

The Internet has become the primary means of recruitment for companies due to its efficiency and wide reach. It allows companies to post job openings on their website or job search platforms and receive applications from a large pool of candidates. Additionally, the internet allows for targeted advertising to specific demographics, making it easier for companies to attract the right candidates for the job.

Question 2

The most expensive part of recruitment and selection is

Accepted Answer

Making a bad hire can result in significant costs for the organization, including the need to restart the recruitment and selection process, training and onboarding costs, and potential legal costs if the employee engages in misconduct or causes harm to others. This can far exceed the cost of advertising job openings, conducting background checks, or employment testing. Making a bad hire can be incredibly expensive for a company in terms of wasted training and onboarding costs, lost productivity, potential legal fees, and having to start the recruitment process all over again. The other options (advertising job openings, conducting background checks, employment testing) are all necessary expenses in the recruitment and selection process, but they do not have the same potential for high costs if done incorrectly.

Question 3

George is being considered for a promotion to an intermediate level in the company. What type of training program would help him improve his skills and broaden his knowledge?

Accepted Answer

A management development program is designed to improve leadership and managerial skills, which would be appropriate for someone who is being considered for a promotion to an intermediate level in the company. On-the-job training, classroom-based training, and cross-training may be useful for skill-building in specific areas, but they may not necessarily help with overall leadership development.

Question 4

Two of the most common reasons for downsizing are:

Accepted Answer

Downsizing is usually done in order to cut overhead costs and streamline the organizational structure. This is often done when a company is facing financial difficulties or needs to increase efficiency. While the other options may also be reasons for downsizing, C is the most common and widely recognized reason.

Question 5

Using outside vendors to produce goods, or fulfill services and functions that were previously handled in-house, is referred to as:

Accepted Answer

The term used to describe using outside vendors to produce goods or services that used to be handled in-house is outsourcing. Offshoring refers to moving business operations to another country, downloading means transferring data or files from a remote computer to a local computer, and offloading is not a commonly used term in this context.

Question 6

How does downsizing affect the company?

Accepted Answer

Downsizing can lead to negative effects such as decreased morale, increased workload, and job insecurity.

Question 7

What percent of an employee's compensation takes the form of employee benefits?

Accepted Answer

Employee benefits typically account for about 30% of an employee's total compensation package. This includes health insurance, retirement benefits, paid time off, and other perks.

Question 8

An effective compensation system should do all of the following except:

Accepted Answer

An effective compensation system is designed to attract well-qualified workers, keep them satisfied in their jobs, and inspire them to succeed. However, making employees want to get promoted is not directly a function of the compensation system itself but rather a result of career development opportunities and personal ambition.

Question 9

According to the text, wages and salaries are approximately ______ of the total employee compensation costs.

Accepted Answer

The text states that wages and salaries "typically comprise around 70 percent of total employee compensation costs." Therefore, choice C, which indicates that wages and salaries are approximately 70% of total employee compensation costs, is the correct answer.

Question 10

Evaluation of, and feedback on, an employee's performance is called which of the following?

Accepted Answer

Performance appraisal is the process of evaluating and providing feedback on an employee's performance. Management development and on-the-job training are both focused on developing an employee's skills and abilities, while benchmarking is a process of comparing an organization's performance against industry standards. None of these options specifically address the evaluation and feedback of an employee's performance, making C the best choice.

Question 11

Which of the following is not a function of human resource managers?

Accepted Answer

Forecasting revenue is not a function of human resource managers. It typically falls under the responsibilities of finance or marketing departments. The other options listed are all common functions of human resource managers.

Question 12

________ training involves an employee learning new job skills by serving for a time with a trained worker.

Accepted Answer

Apprenticeship training involves on-the-job training alongside a trained worker who teaches the necessary skills for the job.

Question 13

Why is it important to spend adequate time and effort during the employee selection process?

Accepted Answer

A bad hiring decision can cost a company both financially and in terms of productivity, employee morale, and even customer satisfaction. It is important to spend adequate time and effort during the selection process to ensure that the right person is hired for the job.

Question 14

A lot of firms are replacing classroom training with which of the following?

Accepted Answer

A lot of firms are replacing classroom training with computer-based training as it allows for more flexibility and easy customization of training programs. It also reduces costs associated with travel, venue rental, and printed materials.

Question 15

What is a type of performance appraisal that gathers feedback from a review panel of 8 to 12 people, including coworkers, supervisors, team members, subordinates, and sometimes customers?

Accepted Answer

A 360-degree performance review gathers feedback from multiple sources, including coworkers, supervisors, team members, subordinates, and sometimes customers. This type of review provides a more comprehensive and well-rounded view of an employee's performance.

Question 16

The loss of an employee for any reason, voluntary or involuntary, is referred to as

Accepted Answer

Employee separation refers to the loss of an employee for any reason, whether it is voluntary or involuntary. This term encompasses a variety of different types of employee departures, such as retirements, resignations, terminations, and layoffs. Employee attrition, on the other hand, refers specifically to the natural, gradual reduction in a company's workforce that occurs as employees leave and are not replaced. Employee dissatisfaction is a possible cause of employee separation, but it is not a term that encompasses all types of losses.

Question 17

Pay based on an hourly rate or the amount of work accomplished is which of the following?

Accepted Answer

Pay based on an hourly rate or the amount of work accomplished is known as a wage. A salary is a fixed amount of money paid on a regular basis, typically annually. A stipend is a fixed sum of money paid periodically as a form of allowance or scholarship. Remuneration is a term that encompasses all forms of compensation, including wages, salaries, bonuses, and benefits.

Question 18

Wages and salaries are interchangeable terms.

Accepted Answer

Wages generally refer to hourly pay for non-exempt employees, while salaries are typically annual pay for exempt employees.

Question 19

Most firms base their compensation policies on

Accepted Answer

Most firms base their compensation policies on market conditions, which include the salaries and wages paid by other companies who hire similar employees. This helps them stay competitive and attract top talent. Seniority and educational level are also factors that may be considered, but they are not the primary basis for compensation decisions. It is illegal and unethical to base compensation decisions on whether an applicant has worked for a competitor.

Question 20

To avoid mistakes, many employers require applicants to complete which of the following?

Accepted Answer

Employment tests are often used by employers to assess a candidate's skills, knowledge, and abilities in a specific area of work. This helps to ensure that the candidate has the necessary qualifications for the job and can reduce the risk of mistakes being made on the job. Training camps, affirmative action questionnaires, and diversity surveys are not necessarily related to assessing skills and abilities for a specific job.

Quiz 8: Human Resource Management: From Recruitment to Labor Relations