Duarte returned to head office and was very proud of a recent deal.He managed to convince a prospect to pay full price for a product, knowing that he could have discounted the price marginally for this long-term customer.He said the following to his manager; "I won, he lost!" How would you describe Duarte's behaviour?
A)Aggressive
B)Empathetic
C)Sympathetic
D)Assertive
E)Self-confident

Question

Quizplus · Accepted Answer

Duarte's behavior is aggressive because he prioritized his desire to "win" over the long-term relationship with the customer, which he could have achieved by offering a small discount.

Duarte Returned to Head Office and Was Very Proud of a Recent