Logan is presenting to his client and he uses the following statement in his presentation, "Ms.Parker, let me please tell you in advance that our product costs more than our competition.However, the reason it costs more is because it comes with a 10-year replacement warranty.Unlike our competition which only offers 2-year repair warranty, our company not only offers the repairs but also offers to replace the product twice for free during the first 10 years." Logan is using what method to handle objections?
A)Forestall
B)Boomerang
C)Postponing
D)Third-party answer
E)Pass up

Question

Quizplus · Accepted Answer

Logan is using the forestall method to handle objections. He is addressing the objection in advance by highlighting the additional value that the product offers.

Logan Is Presenting to His Client and He Uses the Following