Sam is a retail salesperson who has just approached his client and the client has told him that he does not need any help from Sam.Instead of going away, Sam says the following to the client: "Can you please tell me your concerns?" In this scenario, which method of objection handling is Sam using?

Question

Quizplus · Accepted Answer

Sam is using the "Pass up" method, where he acknowledges the client's statement but continues the conversation by asking about their concerns.

Sam Is a Retail Salesperson Who Has Just Approached His