Another term that a salesperson might use for a question is a probe.

Name: Another term that a salesperson might use for a question is a probe.
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A probe is a term commonly used in sales to refer to a type of question that is designed to gather more information about a customer's needs, preferences, or situation. It is a strategic way to get the customer talking and to gain a deeper understanding of their situation in order to make a more targeted sales pitch.

Another Term That a Salesperson Might Use for a Question