In which of the prospect's mental steps would interruptions by a secretary, a long-distance phone call, and the prospect's need to leave the office in the next fifteen minutes be most distracting to a salesperson?
A)interest
B)action
C)conviction
D)attention
E)desire

Question

Quizplus · Accepted Answer

The interruptions mentioned such as a secretary, phone call, and time constraints are most likely to distract the prospect during the attention phase. This is when the salesperson is trying to grab the prospect's attention and interest in the product or service being offered. Interruptions and distractions during this phase can derail the sales pitch and make it difficult for the salesperson to convey the value of the product or service.

In Which of the Prospect's Mental Steps Would Interruptions by a Secretary