A salesperson can provide excellent customer service by having any level of sales knowledge.

Question

Quizplus · Accepted Answer

Sales knowledge is essential for providing excellent customer service. A salesperson who lacks knowledge about the product or service they are selling cannot address customer concerns, answer questions, or provide accurate information. Customers may become frustrated and feel that their needs are not being met, leading to a negative experience. Thus, having sales knowledge is crucial for providing excellent customer service.

A Salesperson Can Provide Excellent Customer Service by Having Any