Ben is dealing with a client who is screaming about the headphones he bought but cannot return them because of hygienic reasons.Ben has stayed quiet and is not taking the customer's screaming personally.Ben is currently dealing with which type of a difficult customer?
A) Complainers
B) Silent types
C) Angry people
D) Know-it-alls
E) Indecisive prospects
Correct Answer:
Verified
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